table of content
1 Introduction to Research & Analysis Reports
1.1 BPO and ITO Services Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global BPO and ITO Services Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global BPO and ITO Services Overall Market Size
2.1 Global BPO and ITO Services Market Size: 2022 VS 2032
2.2 Global BPO and ITO Services Market Size, Prospects & Forecasts: 2018-2032
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top BPO and ITO Services Players in Global Market
3.2 Top Global BPO and ITO Services Companies Ranked by Revenue
3.3 Global BPO and ITO Services Revenue by Companies
3.4 Top 3 and Top 5 BPO and ITO Services Companies in Global Market, by Revenue in 2022
3.5 Global Companies BPO and ITO Services Product Type
3.6 Tier 1, Tier 2 and Tier 3 BPO and ITO Services Players in Global Market
3.6.1 List of Global Tier 1 BPO and ITO Services Companies
3.6.2 List of Global Tier 2 and Tier 3 BPO and ITO Services Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global BPO and ITO Services Market Size Markets, 2022 & 2032
4.1.2 Business Process Outsourcing
4.1.3 Infrastructure & Operations Services
4.2 By Type - Global BPO and ITO Services Revenue & Forecasts
4.2.1 By Type - Global BPO and ITO Services Revenue, 2018-2023
4.2.2 By Type - Global BPO and ITO Services Revenue, 2024-2032
4.2.3 By Type - Global BPO and ITO Services Revenue Market Share, 2018-2032
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global BPO and ITO Services Market Size, 2022 & 2032
5.1.2 Banking, Financial Services, and Insurance (BFSI)
5.1.3 Healthcare
5.1.4 Manufacturing
5.1.5 IT & Telecommunication
5.1.6 Retail
5.1.7 Others
5.2 By Application - Global BPO and ITO Services Revenue & Forecasts
5.2.1 By Application - Global BPO and ITO Services Revenue, 2018-2023
5.2.2 By Application - Global BPO and ITO Services Revenue, 2024-2032
5.2.3 By Application - Global BPO and ITO Services Revenue Market Share, 2018-2032
6 Sights by Region
6.1 By Region - Global BPO and ITO Services Market Size, 2022 & 2032
6.2 By Region - Global BPO and ITO Services Revenue & Forecasts
6.2.1 By Region - Global BPO and ITO Services Revenue, 2018-2023
6.2.2 By Region - Global BPO and ITO Services Revenue, 2024-2032
6.2.3 By Region - Global BPO and ITO Services Revenue Market Share, 2018-2032
6.3 North America
6.3.1 By Country - North America BPO and ITO Services Revenue, 2018-2032
6.3.2 US BPO and ITO Services Market Size, 2018-2032
6.3.3 Canada BPO and ITO Services Market Size, 2018-2032
6.3.4 Mexico BPO and ITO Services Market Size, 2018-2032
6.4 Europe
6.4.1 By Country - Europe BPO and ITO Services Revenue, 2018-2032
6.4.2 Germany BPO and ITO Services Market Size, 2018-2032
6.4.3 France BPO and ITO Services Market Size, 2018-2032
6.4.4 U.K. BPO and ITO Services Market Size, 2018-2032
6.4.5 Italy BPO and ITO Services Market Size, 2018-2032
6.4.6 Russia BPO and ITO Services Market Size, 2018-2032
6.4.7 Nordic Countries BPO and ITO Services Market Size, 2018-2032
6.4.8 Benelux BPO and ITO Services Market Size, 2018-2032
6.5 Asia
6.5.1 By Region - Asia BPO and ITO Services Revenue, 2018-2032
6.5.2 China BPO and ITO Services Market Size, 2018-2032
6.5.3 Japan BPO and ITO Services Market Size, 2018-2032
6.5.4 South Korea BPO and ITO Services Market Size, 2018-2032
6.5.5 Southeast Asia BPO and ITO Services Market Size, 2018-2032
6.5.6 India BPO and ITO Services Market Size, 2018-2032
6.6 South America
6.6.1 By Country - South America BPO and ITO Services Revenue, 2018-2032
6.6.2 Brazil BPO and ITO Services Market Size, 2018-2032
6.6.3 Argentina BPO and ITO Services Market Size, 2018-2032
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa BPO and ITO Services Revenue, 2018-2032
6.7.2 Turkey BPO and ITO Services Market Size, 2018-2032
6.7.3 Israel BPO and ITO Services Market Size, 2018-2032
6.7.4 Saudi Arabia BPO and ITO Services Market Size, 2018-2032
6.7.5 UAE BPO and ITO Services Market Size, 2018-2032
7 BPO and ITO Services Companies Profiles
7.1 Accenture
7.1.1 Accenture Company Summary
7.1.2 Accenture Business Overview
7.1.3 Accenture BPO and ITO Services Major Product Offerings
7.1.4 Accenture BPO and ITO Services Revenue in Global Market (2018-2023)
7.1.5 Accenture Key News & Latest Developments
7.2 Triniter
7.2.1 Triniter Company Summary
7.2.2 Triniter Business Overview
7.2.3 Triniter BPO and ITO Services Major Product Offerings
7.2.4 Triniter BPO and ITO Services Revenue in Global Market (2018-2023)
7.2.5 Triniter Key News & Latest Developments
7.3 IBM
7.3.1 IBM Company Summary
7.3.2 IBM Business Overview
7.3.3 IBM BPO and ITO Services Major Product Offerings
7.3.4 IBM BPO and ITO Services Revenue in Global Market (2018-2023)
7.3.5 IBM Key News & Latest Developments
7.4 Cognizant
7.4.1 Cognizant Company Summary
7.4.2 Cognizant Business Overview
7.4.3 Cognizant BPO and ITO Services Major Product Offerings
7.4.4 Cognizant BPO and ITO Services Revenue in Global Market (2018-2023)
7.4.5 Cognizant Key News & Latest Developments
7.5 Concentrix
7.5.1 Concentrix Company Summary
7.5.2 Concentrix Business Overview
7.5.3 Concentrix BPO and ITO Services Major Product Offerings
7.5.4 Concentrix BPO and ITO Services Revenue in Global Market (2018-2023)
7.5.5 Concentrix Key News & Latest Developments
7.6 Wipro Technologies
7.6.1 Wipro Technologies Company Summary
7.6.2 Wipro Technologies Business Overview
7.6.3 Wipro Technologies BPO and ITO Services Major Product Offerings
7.6.4 Wipro Technologies BPO and ITO Services Revenue in Global Market (2018-2023)
7.6.5 Wipro Technologies Key News & Latest Developments
7.7 Genpact
7.7.1 Genpact Company Summary
7.7.2 Genpact Business Overview
7.7.3 Genpact BPO and ITO Services Major Product Offerings
7.7.4 Genpact BPO and ITO Services Revenue in Global Market (2018-2023)
7.7.5 Genpact Key News & Latest Developments
7.8 ADP
7.8.1 ADP Company Summary
7.8.2 ADP Business Overview
7.8.3 ADP BPO and ITO Services Major Product Offerings
7.8.4 ADP BPO and ITO Services Revenue in Global Market (2018-2023)
7.8.5 ADP Key News & Latest Developments
7.9 EXL Service
7.9.1 EXL Service Company Summary
7.9.2 EXL Service Business Overview
7.9.3 EXL Service BPO and ITO Services Major Product Offerings
7.9.4 EXL Service BPO and ITO Services Revenue in Global Market (2018-2023)
7.9.5 EXL Service Key News & Latest Developments
7.10 Invensis
7.10.1 Invensis Company Summary
7.10.2 Invensis Business Overview
7.10.3 Invensis BPO and ITO Services Major Product Offerings
7.10.4 Invensis BPO and ITO Services Revenue in Global Market (2018-2023)
7.10.5 Invensis Key News & Latest Developments
7.11 SunTec India
7.11.1 SunTec India Company Summary
7.11.2 SunTec India Business Overview
7.11.3 SunTec India BPO and ITO Services Major Product Offerings
7.11.4 SunTec India BPO and ITO Services Revenue in Global Market (2018-2023)
7.11.5 SunTec India Key News & Latest Developments
7.12 Intetics
7.12.1 Intetics Company Summary
7.12.2 Intetics Business Overview
7.12.3 Intetics BPO and ITO Services Major Product Offerings
7.12.4 Intetics BPO and ITO Services Revenue in Global Market (2018-2023)
7.12.5 Intetics Key News & Latest Developments
7.13 Unity Communications
7.13.1 Unity Communications Company Summary
7.13.2 Unity Communications Business Overview
7.13.3 Unity Communications BPO and ITO Services Major Product Offerings
7.13.4 Unity Communications BPO and ITO Services Revenue in Global Market (2018-2023)
7.13.5 Unity Communications Key News & Latest Developments
7.14 Helpware
7.14.1 Helpware Company Summary
7.14.2 Helpware Business Overview
7.14.3 Helpware BPO and ITO Services Major Product Offerings
7.14.4 Helpware BPO and ITO Services Revenue in Global Market (2018-2023)
7.14.5 Helpware Key News & Latest Developments
7.15 Plaxonic Technologies
7.15.1 Plaxonic Technologies Company Summary
7.15.2 Plaxonic Technologies Business Overview
7.15.3 Plaxonic Technologies BPO and ITO Services Major Product Offerings
7.15.4 Plaxonic Technologies BPO and ITO Services Revenue in Global Market (2018-2023)
7.15.5 Plaxonic Technologies Key News & Latest Developments
7.16 Octopus Tech
7.16.1 Octopus Tech Company Summary
7.16.2 Octopus Tech Business Overview
7.16.3 Octopus Tech BPO and ITO Services Major Product Offerings
7.16.4 Octopus Tech BPO and ITO Services Revenue in Global Market (2018-2023)
7.16.5 Octopus Tech Key News & Latest Developments
7.17 HCL Technologies
7.17.1 HCL Technologies Company Summary
7.17.2 HCL Technologies Business Overview
7.17.3 HCL Technologies BPO and ITO Services Major Product Offerings
7.17.4 HCL Technologies BPO and ITO Services Revenue in Global Market (2018-2023)
7.17.5 HCL Technologies Key News & Latest Developments
7.18 TCS
7.18.1 TCS Company Summary
7.18.2 TCS Business Overview
7.18.3 TCS BPO and ITO Services Major Product Offerings
7.18.4 TCS BPO and ITO Services Revenue in Global Market (2018-2023)
7.18.5 TCS Key News & Latest Developments
7.19 Sciencesoft
7.19.1 Sciencesoft Company Summary
7.19.2 Sciencesoft Business Overview
7.19.3 Sciencesoft BPO and ITO Services Major Product Offerings
7.19.4 Sciencesoft BPO and ITO Services Revenue in Global Market (2018-2023)
7.19.5 Sciencesoft Key News & Latest Developments
7.20 Infosys Technologies
7.20.1 Infosys Technologies Company Summary
7.20.2 Infosys Technologies Business Overview
7.20.3 Infosys Technologies BPO and ITO Services Major Product Offerings
7.20.4 Infosys Technologies BPO and ITO Services Revenue in Global Market (2018-2023)
7.20.5 Infosys Technologies Key News & Latest Developments
7.21 Capgemini
7.21.1 Capgemini Company Summary
7.21.2 Capgemini Business Overview
7.21.3 Capgemini BPO and ITO Services Major Product Offerings
7.21.4 Capgemini BPO and ITO Services Revenue in Global Market (2018-2023)
7.21.5 Capgemini Key News & Latest Developments
7.22 ISS
7.22.1 ISS Company Summary
7.22.2 ISS Business Overview
7.22.3 ISS BPO and ITO Services Major Product Offerings
7.22.4 ISS BPO and ITO Services Revenue in Global Market (2018-2023)
7.22.5 ISS Key News & Latest Developments
7.23 CSC?Computer Sciences Corporation
7.23.1 CSC?Computer Sciences Corporation Company Summary
7.23.2 CSC?Computer Sciences Corporation Business Overview
7.23.3 CSC?Computer Sciences Corporation BPO and ITO Services Major Product Offerings
7.23.4 CSC?Computer Sciences Corporation BPO and ITO Services Revenue in Global Market (2018-2023)
7.23.5 CSC?Computer Sciences Corporation Key News & Latest Developments
7.24 Sodexo
7.24.1 Sodexo Company Summary
7.24.2 Sodexo Business Overview
7.24.3 Sodexo BPO and ITO Services Major Product Offerings
7.24.4 Sodexo BPO and ITO Services Revenue in Global Market (2018-2023)
7.24.5 Sodexo Key News & Latest Developments
7.25 Colliers International
7.25.1 Colliers International Company Summary
7.25.2 Colliers International Business Overview
7.25.3 Colliers International BPO and ITO Services Major Product Offerings
7.25.4 Colliers International BPO and ITO Services Revenue in Global Market (2018-2023)
7.25.5 Colliers International Key News & Latest Developments
7.26 ACS?Affiliated Computer Services
7.26.1 ACS?Affiliated Computer Services Company Summary
7.26.2 ACS?Affiliated Computer Services Business Overview
7.26.3 ACS?Affiliated Computer Services BPO and ITO Services Major Product Offerings
7.26.4 ACS?Affiliated Computer Services BPO and ITO Services Revenue in Global Market (2018-2023)
7.26.5 ACS?Affiliated Computer Services Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
