table of content
1 Introduction to Research & Analysis Reports
1.1 Customer Relationship Management (CRM) Outsourcing Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Relationship Management (CRM) Outsourcing Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Relationship Management (CRM) Outsourcing Overall Market Size
2.1 Global Customer Relationship Management (CRM) Outsourcing Market Size: 2022 VS 2030
2.2 Global Customer Relationship Management (CRM) Outsourcing Market Size, Prospects & Forecasts: 2018-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Relationship Management (CRM) Outsourcing Players in Global Market
3.2 Top Global Customer Relationship Management (CRM) Outsourcing Companies Ranked by Revenue
3.3 Global Customer Relationship Management (CRM) Outsourcing Revenue by Companies
3.4 Top 3 and Top 5 Customer Relationship Management (CRM) Outsourcing Companies in Global Market, by Revenue in 2022
3.5 Global Companies Customer Relationship Management (CRM) Outsourcing Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Relationship Management (CRM) Outsourcing Players in Global Market
3.6.1 List of Global Tier 1 Customer Relationship Management (CRM) Outsourcing Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Relationship Management (CRM) Outsourcing Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Customer Relationship Management (CRM) Outsourcing Market Size Markets, 2022 & 2030
4.1.2 Communications Management
4.1.3 Multi-Channel Customer Engagement
4.1.4 Analytic Solutions
4.1.5 Others
4.2 By Type - Global Customer Relationship Management (CRM) Outsourcing Revenue & Forecasts
4.2.1 By Type - Global Customer Relationship Management (CRM) Outsourcing Revenue, 2018-2023
4.2.2 By Type - Global Customer Relationship Management (CRM) Outsourcing Revenue, 2024-2030
4.2.3 By Type - Global Customer Relationship Management (CRM) Outsourcing Revenue Market Share, 2018-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Relationship Management (CRM) Outsourcing Market Size, 2022 & 2030
5.1.2 Retail
5.1.3 BFSI
5.1.4 Telecom & IT
5.1.5 Healthcare
5.1.6 Others
5.2 By Application - Global Customer Relationship Management (CRM) Outsourcing Revenue & Forecasts
5.2.1 By Application - Global Customer Relationship Management (CRM) Outsourcing Revenue, 2018-2023
5.2.2 By Application - Global Customer Relationship Management (CRM) Outsourcing Revenue, 2024-2030
5.2.3 By Application - Global Customer Relationship Management (CRM) Outsourcing Revenue Market Share, 2018-2030
6 Sights by Region
6.1 By Region - Global Customer Relationship Management (CRM) Outsourcing Market Size, 2022 & 2030
6.2 By Region - Global Customer Relationship Management (CRM) Outsourcing Revenue & Forecasts
6.2.1 By Region - Global Customer Relationship Management (CRM) Outsourcing Revenue, 2018-2023
6.2.2 By Region - Global Customer Relationship Management (CRM) Outsourcing Revenue, 2024-2030
6.2.3 By Region - Global Customer Relationship Management (CRM) Outsourcing Revenue Market Share, 2018-2030
6.3 North America
6.3.1 By Country - North America Customer Relationship Management (CRM) Outsourcing Revenue, 2018-2030
6.3.2 US Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.3.3 Canada Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.3.4 Mexico Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.4 Europe
6.4.1 By Country - Europe Customer Relationship Management (CRM) Outsourcing Revenue, 2018-2030
6.4.2 Germany Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.4.3 France Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.4.4 U.K. Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.4.5 Italy Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.4.6 Russia Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.4.7 Nordic Countries Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.4.8 Benelux Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.5 Asia
6.5.1 By Region - Asia Customer Relationship Management (CRM) Outsourcing Revenue, 2018-2030
6.5.2 China Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.5.3 Japan Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.5.4 South Korea Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.5.5 Southeast Asia Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.5.6 India Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.6 South America
6.6.1 By Country - South America Customer Relationship Management (CRM) Outsourcing Revenue, 2018-2030
6.6.2 Brazil Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.6.3 Argentina Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Relationship Management (CRM) Outsourcing Revenue, 2018-2030
6.7.2 Turkey Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.7.3 Israel Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.7.4 Saudi Arabia Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
6.7.5 UAE Customer Relationship Management (CRM) Outsourcing Market Size, 2018-2030
7 Customer Relationship Management (CRM) Outsourcing Companies Profiles
7.1 IBM
7.1.1 IBM Company Summary
7.1.2 IBM Business Overview
7.1.3 IBM Customer Relationship Management (CRM) Outsourcing Major Product Offerings
7.1.4 IBM Customer Relationship Management (CRM) Outsourcing Revenue in Global Market (2018-2023)
7.1.5 IBM Key News & Latest Developments
7.2 Accenture
7.2.1 Accenture Company Summary
7.2.2 Accenture Business Overview
7.2.3 Accenture Customer Relationship Management (CRM) Outsourcing Major Product Offerings
7.2.4 Accenture Customer Relationship Management (CRM) Outsourcing Revenue in Global Market (2018-2023)
7.2.5 Accenture Key News & Latest Developments
7.3 Cognizant
7.3.1 Cognizant Company Summary
7.3.2 Cognizant Business Overview
7.3.3 Cognizant Customer Relationship Management (CRM) Outsourcing Major Product Offerings
7.3.4 Cognizant Customer Relationship Management (CRM) Outsourcing Revenue in Global Market (2018-2023)
7.3.5 Cognizant Key News & Latest Developments
7.4 Infosys
7.4.1 Infosys Company Summary
7.4.2 Infosys Business Overview
7.4.3 Infosys Customer Relationship Management (CRM) Outsourcing Major Product Offerings
7.4.4 Infosys Customer Relationship Management (CRM) Outsourcing Revenue in Global Market (2018-2023)
7.4.5 Infosys Key News & Latest Developments
7.5 HCL Technologies
7.5.1 HCL Technologies Company Summary
7.5.2 HCL Technologies Business Overview
7.5.3 HCL Technologies Customer Relationship Management (CRM) Outsourcing Major Product Offerings
7.5.4 HCL Technologies Customer Relationship Management (CRM) Outsourcing Revenue in Global Market (2018-2023)
7.5.5 HCL Technologies Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer