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ICT Operations Management Market, Global Outlook and Forecast 2024-2032

The Global ICT Operations Management market is experiencing robust growth. In 2023, the market was valued at approximately USD 50 billion. It is projected to expand at a compound annual growth rate (CAGR) of around 7% to 9% over the next five years. By 2030, the market is expected to reach between USD 70 billion and USD 75 billion.

ICT is the abbreviation of information and communication technology. ICT operation management refers to the use of professional information technology and methods to provide telecom operators and large enterprise customers (such as large enterprises in the radio and television, finance, Internet, petroleum, and electric power industries) on the telecommunications network. Comprehensive management of radio and television networks, computer networks, data centers, and related IT software and hardware environments, application systems and operational services is an important part of enterprises to promote informatization construction and optimize business operation management and processes.

This report aims to provide a comprehensive presentation of the global market for ICT Operations Management, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding ICT Operations Management. This report contains market size and forecasts of ICT Operations Management in global, including the following market information:

  • Global ICT Operations Management Market Revenue, 2018-2023, 2024-2032, ($ millions)
  • Global top five companies in 2023 (%)

The global key manufacturers of ICT Operations Management include IBM, HP, BMC, CA, Bright Oceans Inter-Telecom Corporation, Beijing ZZNode Technologies Co., Ltd., SITEVIEW and Beijing Ultrapower Software Co.,Ltd., etc. in 2023, the global top five players have a share approximately % in terms of revenue.
We surveyed the ICT Operations Management companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global ICT Operations Management Market, by Type, 2018-2023, 2024-2032 ($ millions)
Global ICT Operations Management Market Segment Percentages, by Type, 2023 (%)

  • Business Support System (BSS)
  • Operation Support System (OSS)
  • IT operation and maintenance management system
  • Management Support System (MSS)
  • Others
Global ICT Operations Management Market, by Application, 2018-2023, 2024-2032 ($ millions)
Global ICT Operations Management Market Segment Percentages, by Application, 2023 (%)
  • Telecommunications
  • Finance
  • Oil
  • Electricity
  • The Internet
  • Others
Global ICT Operations Management Market, By Region and Country, 2018-2023, 2024-2032 ($ Millions)
Global ICT Operations Management Market Segment Percentages, By Region and Country, 2023 (%)
  • North America
  • US
  • Canada
  • Mexico
  • Europe
  • Germany
  • France
  • U.K.
  • Italy
  • Russia
  • Nordic Countries
  • Benelux
  • Rest of Europe
  • Asia
  • China
  • Japan
  • South Korea
  • Southeast Asia
  • India
  • Rest of Asia
  • South America
  • Brazil
  • Argentina
  • Rest of South America
  • Middle East & Africa
  • Turkey
  • Israel
  • Saudi Arabia
  • UAE
  • Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
  • Key companies ICT Operations Management revenues in global market, 2018-2023 (estimated), ($ millions)
  • Key companies ICT Operations Management revenues share in global market, 2023 (%)
key players include:
  • IBM
  • HP
  • BMC
  • CA
  • Bright Oceans Inter-Telecom Corporation
  • Beijing ZZNode Technologies Co., Ltd.
  • SITEVIEW
  • Beijing Ultrapower Software Co.,Ltd.

Outline of Major Chapters:
Chapter 1: Introduces the definition of ICT Operations Management, market overview.
Chapter 2: Global ICT Operations Management market size in revenue.
Chapter 3: Detailed analysis of ICT Operations Management company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of ICT Operations Management in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.