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Chatbots Market, Global Outlook and Forecast 2023-2032

The global Chatbots market was valued at US$ 1111.1 million in 2022 and is projected to reach US$ 3777.1 million by 2029, at a CAGR of 19.1% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.

A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.
This report aims to provide a comprehensive presentation of the global market for Chatbots, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Chatbots. This report contains market size and forecasts of Chatbots in global, including the following market information:
Global Chatbots Market Revenue, 2018-2023, 2024-2032, ($ millions)
Global top five companies in 2022 (%)
The major drivers for upsurge in demand for chatbot software and services include increasing penetration of websites and mobile applications, proliferating demand of intelligent customer engagement, strong need to understand consumer behavior, and adoption of cloud-based technology
We surveyed the Chatbots companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:

Global Chatbots Market, by Type, 2018-2023, 2024-2032 ($ millions)

Global Chatbots Market Segment Percentages, by Type, 2022 (%)

Software
Services

Global Chatbots Market, by Application, 2018-2023, 2024-2032 ($ millions)

Global Chatbots Market Segment Percentages, by Application, 2022 (%)

Websites
Contact Centers
Social Media
Mobile Platform

Global Chatbots Market, By Region and Country, 2018-2023, 2024-2032 ($ Millions)

Global Chatbots Market Segment Percentages, By Region and Country, 2022 (%)

North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Chatbots revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Chatbots revenues share in global market, 2022 (%)

Further, the report presents profiles of competitors in the market, key players include:

Artificial Solutions
IBM Watson
Naunce Communications
eGain Coporation
Creative Virtual
Next IT Corp.
CX Company
Speaktoit
Customer
Codebaby

Outline of Major Chapters:

Chapter 1: Introduces the definition of Chatbots, market overview.
Chapter 2: Global Chatbots market size in revenue.
Chapter 3: Detailed analysis of Chatbots company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Chatbots in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.