Digital Customer Experience and Engagement Solutions Market, Global Outlook and Forecast 2023-2030
This report aims to provide a comprehensive presentation of the global market for Digital Customer Experience and Engagement Solutions, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Digital Customer Experience and Engagement Solutions. This report contains market size and forecasts of Digital Customer Experience and Engagement Solutions in global, including the following market information:
Global Digital Customer Experience and Engagement Solutions Market Revenue, 2018-2023, 2024-2030, ($ millions)
Global top five companies in 2022 (%)
The global Digital Customer Experience and Engagement Solutions market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Business to Business (B2B) Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Digital Customer Experience and Engagement Solutions include Accenture, Capgemini, Cognizant, IBM Corporation, Liferay, MEGA International, Orange Business Services, Tietoevry Corporation and SAS Institute, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We surveyed the Digital Customer Experience and Engagement Solutions companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Digital Customer Experience and Engagement Solutions Market, by Type, 2018-2023, 2024-2030 ($ millions)
Global Digital Customer Experience and Engagement Solutions Market Segment Percentages, by Type, 2022 (%)
Business to Business (B2B)
Business to Consumer (B2C)
Business to Business to Consumer (B2B2C)
Global Digital Customer Experience and Engagement Solutions Market, by Application, 2018-2023, 2024-2030 ($ millions)
Global Digital Customer Experience and Engagement Solutions Market Segment Percentages, by Application, 2022 (%)
Bank
Insurance
Manufacturing
Public Sector
Telecommunications
Utilities
Retail and Wholesale
Transport
Others
Global Digital Customer Experience and Engagement Solutions Market, By Region and Country, 2018-2023, 2024-2030 ($ Millions)
Global Digital Customer Experience and Engagement Solutions Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Digital Customer Experience and Engagement Solutions revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Digital Customer Experience and Engagement Solutions revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Accenture
Capgemini
Cognizant
IBM Corporation
Liferay
MEGA International
Orange Business Services
Tietoevry Corporation
SAS Institute
KOFAX
NCR Corporation
Tata Consultancy Services
Zendesk
Outline of Major Chapters:
Chapter 1: Introduces the definition of Digital Customer Experience and Engagement Solutions, market overview.
Chapter 2: Global Digital Customer Experience and Engagement Solutions market size in revenue.
Chapter 3: Detailed analysis of Digital Customer Experience and Engagement Solutions company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Digital Customer Experience and Engagement Solutions in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
