The global Call Center Speech Analytics market was valued at US$ million in 2023 and is projected to reach US$ million by 2030, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2023, While China is to reach $ Million.
On-premises Segment to Reach $ Million by 2030, with a % CAGR in next six years.
The global key manufacturers of Call Center Speech Analytics include NICE, Verint, Avaya, OpenText, Google, Vonage, Genesys, Calabrio and CallMiner, etc. in 2023, the global top five players have a share approximately % in terms of revenue.
Speech analytics, also called interaction analytics, is technology that leverages artificial intelligence to understand, process, and analyze human speech. Contact centers use speech analytics to assess call recordings and transcripts from digital channels such as chat and text messages.
This report aims to provide a comprehensive presentation of the global market for Call Center Speech Analytics, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Call Center Speech Analytics. This report contains market size and forecasts of Call Center Speech Analytics in global, including the following market information:
Global Call Center Speech Analytics Market Revenue, 2019-2024, 2025-2030, ($ millions)
Global top five companies in 2023 (%)
We surveyed the Call Center Speech Analytics companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Call Center Speech Analytics Market, by Type, 2019-2024, 2025-2030 ($ millions)
Global Call Center Speech Analytics Market Segment Percentages, by Type, 2023 (%)
On-premises
Cloud
Global Call Center Speech Analytics Market, by Application, 2019-2024, 2025-2030 ($ millions)
Global Call Center Speech Analytics Market Segment Percentages, by Application, 2023 (%)
Large Enterprises
SMEs
Global Call Center Speech Analytics Market, By Region and Country, 2019-2024, 2025-2030 ($ Millions)
Global Call Center Speech Analytics Market Segment Percentages, By Region and Country, 2023 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Call Center Speech Analytics revenues in global market, 2019-2024 (estimated), ($ millions)
Key companies Call Center Speech Analytics revenues share in global market, 2023 (%)
Further, the report presents profiles of competitors in the market, key players include:
NICE
Verint
Avaya
OpenText
Google
Vonage
Genesys
Calabrio
CallMiner
Almawave
AWS
Qualtrics
Talkdesk
Alvaria
Castel
VoiceBase
Intelligent Voice
CallTrackingMetrics
Five9
3CLogic
CloudTalk
Deepgram
Gnani.ai
Observe.ai
SpeechTech
Speech-I-Ltd
Batvoice
Kwantics
Speech Village
Salesken
Outline of Major Chapters:
Chapter 1: Introduces the definition of Call Center Speech Analytics, market overview.
Chapter 2: Global Call Center Speech Analytics market size in revenue.
Chapter 3: Detailed analysis of Call Center Speech Analytics company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Call Center Speech Analytics in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Call Center Speech Analytics Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Call Center Speech Analytics Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Call Center Speech Analytics Overall Market Size
2.1 Global Call Center Speech Analytics Market Size: 2023 VS 2030
2.2 Global Call Center Speech Analytics Market Size, Prospects & Forecasts: 2019-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Call Center Speech Analytics Players in Global Market
3.2 Top Global Call Center Speech Analytics Companies Ranked by Revenue
3.3 Global Call Center Speech Analytics Revenue by Companies
3.4 Top 3 and Top 5 Call Center Speech Analytics Companies in Global Market, by Revenue in 2023
3.5 Global Companies Call Center Speech Analytics Product Type
3.6 Tier 1, Tier 2 and Tier 3 Call Center Speech Analytics Players in Global Market
3.6.1 List of Global Tier 1 Call Center Speech Analytics Companies
3.6.2 List of Global Tier 2 and Tier 3 Call Center Speech Analytics Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Call Center Speech Analytics Market Size Markets, 2023 & 2030
4.1.2 On-premises
4.1.3 Cloud
4.2 By Type - Global Call Center Speech Analytics Revenue & Forecasts
4.2.1 By Type - Global Call Center Speech Analytics Revenue, 2019-2024
4.2.2 By Type - Global Call Center Speech Analytics Revenue, 2025-2030
4.2.3 By Type - Global Call Center Speech Analytics Revenue Market Share, 2019-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Call Center Speech Analytics Market Size, 2023 & 2030
5.1.2 Large Enterprises
5.1.3 SMEs
5.2 By Application - Global Call Center Speech Analytics Revenue & Forecasts
5.2.1 By Application - Global Call Center Speech Analytics Revenue, 2019-2024
5.2.2 By Application - Global Call Center Speech Analytics Revenue, 2025-2030
5.2.3 By Application - Global Call Center Speech Analytics Revenue Market Share, 2019-2030
6 Sights by Region
6.1 By Region - Global Call Center Speech Analytics Market Size, 2023 & 2030
6.2 By Region - Global Call Center Speech Analytics Revenue & Forecasts
6.2.1 By Region - Global Call Center Speech Analytics Revenue, 2019-2024
6.2.2 By Region - Global Call Center Speech Analytics Revenue, 2025-2030
6.2.3 By Region - Global Call Center Speech Analytics Revenue Market Share, 2019-2030
6.3 North America
6.3.1 By Country - North America Call Center Speech Analytics Revenue, 2019-2030
6.3.2 US Call Center Speech Analytics Market Size, 2019-2030
6.3.3 Canada Call Center Speech Analytics Market Size, 2019-2030
6.3.4 Mexico Call Center Speech Analytics Market Size, 2019-2030
6.4 Europe
6.4.1 By Country - Europe Call Center Speech Analytics Revenue, 2019-2030
6.4.2 Germany Call Center Speech Analytics Market Size, 2019-2030
6.4.3 France Call Center Speech Analytics Market Size, 2019-2030
6.4.4 U.K. Call Center Speech Analytics Market Size, 2019-2030
6.4.5 Italy Call Center Speech Analytics Market Size, 2019-2030
6.4.6 Russia Call Center Speech Analytics Market Size, 2019-2030
6.4.7 Nordic Countries Call Center Speech Analytics Market Size, 2019-2030
6.4.8 Benelux Call Center Speech Analytics Market Size, 2019-2030
6.5 Asia
6.5.1 By Region - Asia Call Center Speech Analytics Revenue, 2019-2030
6.5.2 China Call Center Speech Analytics Market Size, 2019-2030
6.5.3 Japan Call Center Speech Analytics Market Size, 2019-2030
6.5.4 South Korea Call Center Speech Analytics Market Size, 2019-2030
6.5.5 Southeast Asia Call Center Speech Analytics Market Size, 2019-2030
6.5.6 India Call Center Speech Analytics Market Size, 2019-2030
6.6 South America
6.6.1 By Country - South America Call Center Speech Analytics Revenue, 2019-2030
6.6.2 Brazil Call Center Speech Analytics Market Size, 2019-2030
6.6.3 Argentina Call Center Speech Analytics Market Size, 2019-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Call Center Speech Analytics Revenue, 2019-2030
6.7.2 Turkey Call Center Speech Analytics Market Size, 2019-2030
6.7.3 Israel Call Center Speech Analytics Market Size, 2019-2030
6.7.4 Saudi Arabia Call Center Speech Analytics Market Size, 2019-2030
6.7.5 UAE Call Center Speech Analytics Market Size, 2019-2030
7 Call Center Speech Analytics Companies Profiles
7.1 NICE
7.1.1 NICE Company Summary
7.1.2 NICE Business Overview
7.1.3 NICE Call Center Speech Analytics Major Product Offerings
7.1.4 NICE Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.1.5 NICE Key News & Latest Developments
7.2 Verint
7.2.1 Verint Company Summary
7.2.2 Verint Business Overview
7.2.3 Verint Call Center Speech Analytics Major Product Offerings
7.2.4 Verint Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.2.5 Verint Key News & Latest Developments
7.3 Avaya
7.3.1 Avaya Company Summary
7.3.2 Avaya Business Overview
7.3.3 Avaya Call Center Speech Analytics Major Product Offerings
7.3.4 Avaya Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.3.5 Avaya Key News & Latest Developments
7.4 OpenText
7.4.1 OpenText Company Summary
7.4.2 OpenText Business Overview
7.4.3 OpenText Call Center Speech Analytics Major Product Offerings
7.4.4 OpenText Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.4.5 OpenText Key News & Latest Developments
7.5 Google
7.5.1 Google Company Summary
7.5.2 Google Business Overview
7.5.3 Google Call Center Speech Analytics Major Product Offerings
7.5.4 Google Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.5.5 Google Key News & Latest Developments
7.6 Vonage
7.6.1 Vonage Company Summary
7.6.2 Vonage Business Overview
7.6.3 Vonage Call Center Speech Analytics Major Product Offerings
7.6.4 Vonage Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.6.5 Vonage Key News & Latest Developments
7.7 Genesys
7.7.1 Genesys Company Summary
7.7.2 Genesys Business Overview
7.7.3 Genesys Call Center Speech Analytics Major Product Offerings
7.7.4 Genesys Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.7.5 Genesys Key News & Latest Developments
7.8 Calabrio
7.8.1 Calabrio Company Summary
7.8.2 Calabrio Business Overview
7.8.3 Calabrio Call Center Speech Analytics Major Product Offerings
7.8.4 Calabrio Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.8.5 Calabrio Key News & Latest Developments
7.9 CallMiner
7.9.1 CallMiner Company Summary
7.9.2 CallMiner Business Overview
7.9.3 CallMiner Call Center Speech Analytics Major Product Offerings
7.9.4 CallMiner Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.9.5 CallMiner Key News & Latest Developments
7.10 Almawave
7.10.1 Almawave Company Summary
7.10.2 Almawave Business Overview
7.10.3 Almawave Call Center Speech Analytics Major Product Offerings
7.10.4 Almawave Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.10.5 Almawave Key News & Latest Developments
7.11 AWS
7.11.1 AWS Company Summary
7.11.2 AWS Business Overview
7.11.3 AWS Call Center Speech Analytics Major Product Offerings
7.11.4 AWS Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.11.5 AWS Key News & Latest Developments
7.12 Qualtrics
7.12.1 Qualtrics Company Summary
7.12.2 Qualtrics Business Overview
7.12.3 Qualtrics Call Center Speech Analytics Major Product Offerings
7.12.4 Qualtrics Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.12.5 Qualtrics Key News & Latest Developments
7.13 Talkdesk
7.13.1 Talkdesk Company Summary
7.13.2 Talkdesk Business Overview
7.13.3 Talkdesk Call Center Speech Analytics Major Product Offerings
7.13.4 Talkdesk Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.13.5 Talkdesk Key News & Latest Developments
7.14 Alvaria
7.14.1 Alvaria Company Summary
7.14.2 Alvaria Business Overview
7.14.3 Alvaria Call Center Speech Analytics Major Product Offerings
7.14.4 Alvaria Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.14.5 Alvaria Key News & Latest Developments
7.15 Castel
7.15.1 Castel Company Summary
7.15.2 Castel Business Overview
7.15.3 Castel Call Center Speech Analytics Major Product Offerings
7.15.4 Castel Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.15.5 Castel Key News & Latest Developments
7.16 VoiceBase
7.16.1 VoiceBase Company Summary
7.16.2 VoiceBase Business Overview
7.16.3 VoiceBase Call Center Speech Analytics Major Product Offerings
7.16.4 VoiceBase Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.16.5 VoiceBase Key News & Latest Developments
7.17 Intelligent Voice
7.17.1 Intelligent Voice Company Summary
7.17.2 Intelligent Voice Business Overview
7.17.3 Intelligent Voice Call Center Speech Analytics Major Product Offerings
7.17.4 Intelligent Voice Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.17.5 Intelligent Voice Key News & Latest Developments
7.18 CallTrackingMetrics
7.18.1 CallTrackingMetrics Company Summary
7.18.2 CallTrackingMetrics Business Overview
7.18.3 CallTrackingMetrics Call Center Speech Analytics Major Product Offerings
7.18.4 CallTrackingMetrics Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.18.5 CallTrackingMetrics Key News & Latest Developments
7.19 Five9
7.19.1 Five9 Company Summary
7.19.2 Five9 Business Overview
7.19.3 Five9 Call Center Speech Analytics Major Product Offerings
7.19.4 Five9 Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.19.5 Five9 Key News & Latest Developments
7.20 3CLogic
7.20.1 3CLogic Company Summary
7.20.2 3CLogic Business Overview
7.20.3 3CLogic Call Center Speech Analytics Major Product Offerings
7.20.4 3CLogic Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.20.5 3CLogic Key News & Latest Developments
7.21 CloudTalk
7.21.1 CloudTalk Company Summary
7.21.2 CloudTalk Business Overview
7.21.3 CloudTalk Call Center Speech Analytics Major Product Offerings
7.21.4 CloudTalk Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.21.5 CloudTalk Key News & Latest Developments
7.22 Deepgram
7.22.1 Deepgram Company Summary
7.22.2 Deepgram Business Overview
7.22.3 Deepgram Call Center Speech Analytics Major Product Offerings
7.22.4 Deepgram Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.22.5 Deepgram Key News & Latest Developments
7.23 Gnani.ai
7.23.1 Gnani.ai Company Summary
7.23.2 Gnani.ai Business Overview
7.23.3 Gnani.ai Call Center Speech Analytics Major Product Offerings
7.23.4 Gnani.ai Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.23.5 Gnani.ai Key News & Latest Developments
7.24 Observe.ai
7.24.1 Observe.ai Company Summary
7.24.2 Observe.ai Business Overview
7.24.3 Observe.ai Call Center Speech Analytics Major Product Offerings
7.24.4 Observe.ai Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.24.5 Observe.ai Key News & Latest Developments
7.25 SpeechTech
7.25.1 SpeechTech Company Summary
7.25.2 SpeechTech Business Overview
7.25.3 SpeechTech Call Center Speech Analytics Major Product Offerings
7.25.4 SpeechTech Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.25.5 SpeechTech Key News & Latest Developments
7.26 Speech-I-Ltd
7.26.1 Speech-I-Ltd Company Summary
7.26.2 Speech-I-Ltd Business Overview
7.26.3 Speech-I-Ltd Call Center Speech Analytics Major Product Offerings
7.26.4 Speech-I-Ltd Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.26.5 Speech-I-Ltd Key News & Latest Developments
7.27 Batvoice
7.27.1 Batvoice Company Summary
7.27.2 Batvoice Business Overview
7.27.3 Batvoice Call Center Speech Analytics Major Product Offerings
7.27.4 Batvoice Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.27.5 Batvoice Key News & Latest Developments
7.28 Kwantics
7.28.1 Kwantics Company Summary
7.28.2 Kwantics Business Overview
7.28.3 Kwantics Call Center Speech Analytics Major Product Offerings
7.28.4 Kwantics Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.28.5 Kwantics Key News & Latest Developments
7.29 Speech Village
7.29.1 Speech Village Company Summary
7.29.2 Speech Village Business Overview
7.29.3 Speech Village Call Center Speech Analytics Major Product Offerings
7.29.4 Speech Village Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.29.5 Speech Village Key News & Latest Developments
7.30 Salesken
7.30.1 Salesken Company Summary
7.30.2 Salesken Business Overview
7.30.3 Salesken Call Center Speech Analytics Major Product Offerings
7.30.4 Salesken Call Center Speech Analytics Revenue in Global Market (2019-2024)
7.30.5 Salesken Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Call Center Speech Analytics Market Opportunities & Trends in Global Market
Table 2. Call Center Speech Analytics Market Drivers in Global Market
Table 3. Call Center Speech Analytics Market Restraints in Global Market
Table 4. Key Players of Call Center Speech Analytics in Global Market
Table 5. Top Call Center Speech Analytics Players in Global Market, Ranking by Revenue (2023)
Table 6. Global Call Center Speech Analytics Revenue by Companies, (US$, Mn), 2019-2024
Table 7. Global Call Center Speech Analytics Revenue Share by Companies, 2019-2024
Table 8. Global Companies Call Center Speech Analytics Product Type
Table 9. List of Global Tier 1 Call Center Speech Analytics Companies, Revenue (US$, Mn) in 2023 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Call Center Speech Analytics Companies, Revenue (US$, Mn) in 2023 and Market Share
Table 11. By Type ? Global Call Center Speech Analytics Revenue, (US$, Mn), 2023 & 2030
Table 12. By Type - Call Center Speech Analytics Revenue in Global (US$, Mn), 2019-2024
Table 13. By Type - Call Center Speech Analytics Revenue in Global (US$, Mn), 2025-2030
Table 14. By Application ? Global Call Center Speech Analytics Revenue, (US$, Mn), 2023 & 2030
Table 15. By Application - Call Center Speech Analytics Revenue in Global (US$, Mn), 2019-2024
Table 16. By Application - Call Center Speech Analytics Revenue in Global (US$, Mn), 2025-2030
Table 17. By Region ? Global Call Center Speech Analytics Revenue, (US$, Mn), 2023 & 2030
Table 18. By Region - Global Call Center Speech Analytics Revenue (US$, Mn), 2019-2024
Table 19. By Region - Global Call Center Speech Analytics Revenue (US$, Mn), 2025-2030
Table 20. By Country - North America Call Center Speech Analytics Revenue, (US$, Mn), 2019-2024
Table 21. By Country - North America Call Center Speech Analytics Revenue, (US$, Mn), 2025-2030
Table 22. By Country - Europe Call Center Speech Analytics Revenue, (US$, Mn), 2019-2024
Table 23. By Country - Europe Call Center Speech Analytics Revenue, (US$, Mn), 2025-2030
Table 24. By Region - Asia Call Center Speech Analytics Revenue, (US$, Mn), 2019-2024
Table 25. By Region - Asia Call Center Speech Analytics Revenue, (US$, Mn), 2025-2030
Table 26. By Country - South America Call Center Speech Analytics Revenue, (US$, Mn), 2019-2024
Table 27. By Country - South America Call Center Speech Analytics Revenue, (US$, Mn), 2025-2030
Table 28. By Country - Middle East & Africa Call Center Speech Analytics Revenue, (US$, Mn), 2019-2024
Table 29. By Country - Middle East & Africa Call Center Speech Analytics Revenue, (US$, Mn), 2025-2030
Table 30. NICE Company Summary
Table 31. NICE Call Center Speech Analytics Product Offerings
Table 32. NICE Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 33. NICE Key News & Latest Developments
Table 34. Verint Company Summary
Table 35. Verint Call Center Speech Analytics Product Offerings
Table 36. Verint Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 37. Verint Key News & Latest Developments
Table 38. Avaya Company Summary
Table 39. Avaya Call Center Speech Analytics Product Offerings
Table 40. Avaya Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 41. Avaya Key News & Latest Developments
Table 42. OpenText Company Summary
Table 43. OpenText Call Center Speech Analytics Product Offerings
Table 44. OpenText Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 45. OpenText Key News & Latest Developments
Table 46. Google Company Summary
Table 47. Google Call Center Speech Analytics Product Offerings
Table 48. Google Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 49. Google Key News & Latest Developments
Table 50. Vonage Company Summary
Table 51. Vonage Call Center Speech Analytics Product Offerings
Table 52. Vonage Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 53. Vonage Key News & Latest Developments
Table 54. Genesys Company Summary
Table 55. Genesys Call Center Speech Analytics Product Offerings
Table 56. Genesys Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 57. Genesys Key News & Latest Developments
Table 58. Calabrio Company Summary
Table 59. Calabrio Call Center Speech Analytics Product Offerings
Table 60. Calabrio Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 61. Calabrio Key News & Latest Developments
Table 62. CallMiner Company Summary
Table 63. CallMiner Call Center Speech Analytics Product Offerings
Table 64. CallMiner Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 65. CallMiner Key News & Latest Developments
Table 66. Almawave Company Summary
Table 67. Almawave Call Center Speech Analytics Product Offerings
Table 68. Almawave Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 69. Almawave Key News & Latest Developments
Table 70. AWS Company Summary
Table 71. AWS Call Center Speech Analytics Product Offerings
Table 72. AWS Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 73. AWS Key News & Latest Developments
Table 74. Qualtrics Company Summary
Table 75. Qualtrics Call Center Speech Analytics Product Offerings
Table 76. Qualtrics Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 77. Qualtrics Key News & Latest Developments
Table 78. Talkdesk Company Summary
Table 79. Talkdesk Call Center Speech Analytics Product Offerings
Table 80. Talkdesk Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 81. Talkdesk Key News & Latest Developments
Table 82. Alvaria Company Summary
Table 83. Alvaria Call Center Speech Analytics Product Offerings
Table 84. Alvaria Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 85. Alvaria Key News & Latest Developments
Table 86. Castel Company Summary
Table 87. Castel Call Center Speech Analytics Product Offerings
Table 88. Castel Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 89. Castel Key News & Latest Developments
Table 90. VoiceBase Company Summary
Table 91. VoiceBase Call Center Speech Analytics Product Offerings
Table 92. VoiceBase Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 93. VoiceBase Key News & Latest Developments
Table 94. Intelligent Voice Company Summary
Table 95. Intelligent Voice Call Center Speech Analytics Product Offerings
Table 96. Intelligent Voice Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 97. Intelligent Voice Key News & Latest Developments
Table 98. CallTrackingMetrics Company Summary
Table 99. CallTrackingMetrics Call Center Speech Analytics Product Offerings
Table 100. CallTrackingMetrics Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 101. CallTrackingMetrics Key News & Latest Developments
Table 102. Five9 Company Summary
Table 103. Five9 Call Center Speech Analytics Product Offerings
Table 104. Five9 Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 105. Five9 Key News & Latest Developments
Table 106. 3CLogic Company Summary
Table 107. 3CLogic Call Center Speech Analytics Product Offerings
Table 108. 3CLogic Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 109. 3CLogic Key News & Latest Developments
Table 110. CloudTalk Company Summary
Table 111. CloudTalk Call Center Speech Analytics Product Offerings
Table 112. CloudTalk Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 113. CloudTalk Key News & Latest Developments
Table 114. Deepgram Company Summary
Table 115. Deepgram Call Center Speech Analytics Product Offerings
Table 116. Deepgram Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 117. Deepgram Key News & Latest Developments
Table 118. Gnani.ai Company Summary
Table 119. Gnani.ai Call Center Speech Analytics Product Offerings
Table 120. Gnani.ai Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 121. Gnani.ai Key News & Latest Developments
Table 122. Observe.ai Company Summary
Table 123. Observe.ai Call Center Speech Analytics Product Offerings
Table 124. Observe.ai Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 125. Observe.ai Key News & Latest Developments
Table 126. SpeechTech Company Summary
Table 127. SpeechTech Call Center Speech Analytics Product Offerings
Table 128. SpeechTech Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 129. SpeechTech Key News & Latest Developments
Table 130. Speech-I-Ltd Company Summary
Table 131. Speech-I-Ltd Call Center Speech Analytics Product Offerings
Table 132. Speech-I-Ltd Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 133. Speech-I-Ltd Key News & Latest Developments
Table 134. Batvoice Company Summary
Table 135. Batvoice Call Center Speech Analytics Product Offerings
Table 136. Batvoice Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 137. Batvoice Key News & Latest Developments
Table 138. Kwantics Company Summary
Table 139. Kwantics Call Center Speech Analytics Product Offerings
Table 140. Kwantics Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 141. Kwantics Key News & Latest Developments
Table 142. Speech Village Company Summary
Table 143. Speech Village Call Center Speech Analytics Product Offerings
Table 144. Speech Village Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 145. Speech Village Key News & Latest Developments
Table 146. Salesken Company Summary
Table 147. Salesken Call Center Speech Analytics Product Offerings
Table 148. Salesken Call Center Speech Analytics Revenue (US$, Mn) & (2019-2024)
Table 149. Salesken Key News & Latest Developments
List of Figures
Figure 1. Call Center Speech Analytics Segment by Type in 2023
Figure 2. Call Center Speech Analytics Segment by Application in 2023
Figure 3. Global Call Center Speech Analytics Market Overview: 2023
Figure 4. Key Caveats
Figure 5. Global Call Center Speech Analytics Market Size: 2023 VS 2030 (US$, Mn)
Figure 6. Global Call Center Speech Analytics Revenue, 2019-2030 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Call Center Speech Analytics Revenue in 2023
Figure 8. By Type - Global Call Center Speech Analytics Revenue Market Share, 2019-2030
Figure 9. By Application - Global Call Center Speech Analytics Revenue Market Share, 2019-2030
Figure 10. By Type - Global Call Center Speech Analytics Revenue, (US$, Mn), 2023 & 2030
Figure 11. By Type - Global Call Center Speech Analytics Revenue Market Share, 2019-2030
Figure 12. By Application - Global Call Center Speech Analytics Revenue, (US$, Mn), 2023 & 2030
Figure 13. By Application - Global Call Center Speech Analytics Revenue Market Share, 2019-2030
Figure 14. By Region - Global Call Center Speech Analytics Revenue Market Share, 2019-2030
Figure 15. By Country - North America Call Center Speech Analytics Revenue Market Share, 2019-2030
Figure 16. US Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 17. Canada Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 18. Mexico Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 19. By Country - Europe Call Center Speech Analytics Revenue Market Share, 2019-2030
Figure 20. Germany Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 21. France Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 22. U.K. Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 23. Italy Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 24. Russia Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 25. Nordic Countries Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 26. Benelux Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 27. By Region - Asia Call Center Speech Analytics Revenue Market Share, 2019-2030
Figure 28. China Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 29. Japan Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 30. South Korea Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 31. Southeast Asia Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 32. India Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 33. By Country - South America Call Center Speech Analytics Revenue Market Share, 2019-2030
Figure 34. Brazil Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 35. Argentina Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 36. By Country - Middle East & Africa Call Center Speech Analytics Revenue Market Share, 2019-2030
Figure 37. Turkey Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 38. Israel Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 39. Saudi Arabia Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 40. UAE Call Center Speech Analytics Revenue, (US$, Mn), 2019-2030
Figure 41. NICE Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 42. Verint Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 43. Avaya Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 44. OpenText Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 45. Google Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 46. Vonage Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 47. Genesys Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 48. Calabrio Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 49. CallMiner Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 50. Almawave Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 51. AWS Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 52. Qualtrics Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 53. Talkdesk Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 54. Alvaria Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 55. Castel Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 56. VoiceBase Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 57. Intelligent Voice Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 58. CallTrackingMetrics Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 59. Five9 Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 60. 3CLogic Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 61. CloudTalk Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 62. Deepgram Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 63. Gnani.ai Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 64. Observe.ai Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 65. SpeechTech Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 66. Speech-I-Ltd Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 67. Batvoice Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 68. Kwantics Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 69. Speech Village Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 70. Salesken Call Center Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
