Call centers are the business consulting services where expert agents answer calls from the customers etc. The customers could call an organization before, during or after they purchase a product and this could be for their diverse needs.
This report aims to provide a comprehensive presentation of the global market for Call Center Outsourcings, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Call Center Outsourcings. This report contains market size and forecasts of Call Center Outsourcings in global, including the following market information:
Global Call Center Outsourcings Market Revenue, 2018-2023, 2024-2030, ($ millions)
Global top five companies in 2022 (%)
The global Call Center Outsourcings market was valued at US$ 115570 million in 2022 and is projected to reach US$ 137530 million by 2029, at a CAGR of 2.5% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Inbound Call Services Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Call Center Outsourcings include Aditya Birla Minacs, Atento, Concentrix, Conduent, Convergys Corporation, Datacom Group, DialAmerica, Firstsource and Focus Services, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We surveyed the Call Center Outsourcings companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Call Center Outsourcings Market, by Type, 2018-2023, 2024-2030 ($ millions)
Global Call Center Outsourcings Market Segment Percentages, by Type, 2022 (%)
Inbound Call Services
Outbound Call Services
Others
Global Call Center Outsourcings Market, by Application, 2018-2023, 2024-2030 ($ millions)
Global Call Center Outsourcings Market Segment Percentages, by Application, 2022 (%)
BFSI
Retail
Government
IT & Telecommunication
Defense Aerospace & Intelligence
Others
Global Call Center Outsourcings Market, By Region and Country, 2018-2023, 2024-2030 ($ Millions)
Global Call Center Outsourcings Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Call Center Outsourcings revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Call Center Outsourcings revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Aditya Birla Minacs
Atento
Concentrix
Conduent
Convergys Corporation
Datacom Group
DialAmerica
Firstsource
Focus Services
Genpact
InfoCision Management Corporation
Inktel Direct
iQor
NCO Group
One World Direct
Qualfon
Sitel
Sykes Enterprises
SupportSave
Tech Mahindra
Teleperformance
Televerde
TeleTech
TELUS International
Transcom WorldWide
Ubiquity Global Services
United Nearshore Operations
WNS Global Services
Webhelp
Outline of Major Chapters:
Chapter 1: Introduces the definition of Call Center Outsourcings, market overview.
Chapter 2: Global Call Center Outsourcings market size in revenue.
Chapter 3: Detailed analysis of Call Center Outsourcings company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Call Center Outsourcings in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Call Center Outsourcings Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Call Center Outsourcings Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Call Center Outsourcings Overall Market Size
2.1 Global Call Center Outsourcings Market Size: 2022 VS 2030
2.2 Global Call Center Outsourcings Market Size, Prospects & Forecasts: 2018-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Call Center Outsourcings Players in Global Market
3.2 Top Global Call Center Outsourcings Companies Ranked by Revenue
3.3 Global Call Center Outsourcings Revenue by Companies
3.4 Top 3 and Top 5 Call Center Outsourcings Companies in Global Market, by Revenue in 2022
3.5 Global Companies Call Center Outsourcings Product Type
3.6 Tier 1, Tier 2 and Tier 3 Call Center Outsourcings Players in Global Market
3.6.1 List of Global Tier 1 Call Center Outsourcings Companies
3.6.2 List of Global Tier 2 and Tier 3 Call Center Outsourcings Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Call Center Outsourcings Market Size Markets, 2022 & 2030
4.1.2 Inbound Call Services
4.1.3 Outbound Call Services
4.1.4 Others
4.2 By Type - Global Call Center Outsourcings Revenue & Forecasts
4.2.1 By Type - Global Call Center Outsourcings Revenue, 2018-2023
4.2.2 By Type - Global Call Center Outsourcings Revenue, 2024-2030
4.2.3 By Type - Global Call Center Outsourcings Revenue Market Share, 2018-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Call Center Outsourcings Market Size, 2022 & 2030
5.1.2 BFSI
5.1.3 Retail
5.1.4 Government
5.1.5 IT & Telecommunication
5.1.6 Defense Aerospace & Intelligence
5.1.7 Others
5.2 By Application - Global Call Center Outsourcings Revenue & Forecasts
5.2.1 By Application - Global Call Center Outsourcings Revenue, 2018-2023
5.2.2 By Application - Global Call Center Outsourcings Revenue, 2024-2030
5.2.3 By Application - Global Call Center Outsourcings Revenue Market Share, 2018-2030
6 Sights by Region
6.1 By Region - Global Call Center Outsourcings Market Size, 2022 & 2030
6.2 By Region - Global Call Center Outsourcings Revenue & Forecasts
6.2.1 By Region - Global Call Center Outsourcings Revenue, 2018-2023
6.2.2 By Region - Global Call Center Outsourcings Revenue, 2024-2030
6.2.3 By Region - Global Call Center Outsourcings Revenue Market Share, 2018-2030
6.3 North America
6.3.1 By Country - North America Call Center Outsourcings Revenue, 2018-2030
6.3.2 US Call Center Outsourcings Market Size, 2018-2030
6.3.3 Canada Call Center Outsourcings Market Size, 2018-2030
6.3.4 Mexico Call Center Outsourcings Market Size, 2018-2030
6.4 Europe
6.4.1 By Country - Europe Call Center Outsourcings Revenue, 2018-2030
6.4.2 Germany Call Center Outsourcings Market Size, 2018-2030
6.4.3 France Call Center Outsourcings Market Size, 2018-2030
6.4.4 U.K. Call Center Outsourcings Market Size, 2018-2030
6.4.5 Italy Call Center Outsourcings Market Size, 2018-2030
6.4.6 Russia Call Center Outsourcings Market Size, 2018-2030
6.4.7 Nordic Countries Call Center Outsourcings Market Size, 2018-2030
6.4.8 Benelux Call Center Outsourcings Market Size, 2018-2030
6.5 Asia
6.5.1 By Region - Asia Call Center Outsourcings Revenue, 2018-2030
6.5.2 China Call Center Outsourcings Market Size, 2018-2030
6.5.3 Japan Call Center Outsourcings Market Size, 2018-2030
6.5.4 South Korea Call Center Outsourcings Market Size, 2018-2030
6.5.5 Southeast Asia Call Center Outsourcings Market Size, 2018-2030
6.5.6 India Call Center Outsourcings Market Size, 2018-2030
6.6 South America
6.6.1 By Country - South America Call Center Outsourcings Revenue, 2018-2030
6.6.2 Brazil Call Center Outsourcings Market Size, 2018-2030
6.6.3 Argentina Call Center Outsourcings Market Size, 2018-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Call Center Outsourcings Revenue, 2018-2030
6.7.2 Turkey Call Center Outsourcings Market Size, 2018-2030
6.7.3 Israel Call Center Outsourcings Market Size, 2018-2030
6.7.4 Saudi Arabia Call Center Outsourcings Market Size, 2018-2030
6.7.5 UAE Call Center Outsourcings Market Size, 2018-2030
7 Call Center Outsourcings Companies Profiles
7.1 Aditya Birla Minacs
7.1.1 Aditya Birla Minacs Company Summary
7.1.2 Aditya Birla Minacs Business Overview
7.1.3 Aditya Birla Minacs Call Center Outsourcings Major Product Offerings
7.1.4 Aditya Birla Minacs Call Center Outsourcings Revenue in Global Market (2018-2023)
7.1.5 Aditya Birla Minacs Key News & Latest Developments
7.2 Atento
7.2.1 Atento Company Summary
7.2.2 Atento Business Overview
7.2.3 Atento Call Center Outsourcings Major Product Offerings
7.2.4 Atento Call Center Outsourcings Revenue in Global Market (2018-2023)
7.2.5 Atento Key News & Latest Developments
7.3 Concentrix
7.3.1 Concentrix Company Summary
7.3.2 Concentrix Business Overview
7.3.3 Concentrix Call Center Outsourcings Major Product Offerings
7.3.4 Concentrix Call Center Outsourcings Revenue in Global Market (2018-2023)
7.3.5 Concentrix Key News & Latest Developments
7.4 Conduent
7.4.1 Conduent Company Summary
7.4.2 Conduent Business Overview
7.4.3 Conduent Call Center Outsourcings Major Product Offerings
7.4.4 Conduent Call Center Outsourcings Revenue in Global Market (2018-2023)
7.4.5 Conduent Key News & Latest Developments
7.5 Convergys Corporation
7.5.1 Convergys Corporation Company Summary
7.5.2 Convergys Corporation Business Overview
7.5.3 Convergys Corporation Call Center Outsourcings Major Product Offerings
7.5.4 Convergys Corporation Call Center Outsourcings Revenue in Global Market (2018-2023)
7.5.5 Convergys Corporation Key News & Latest Developments
7.6 Datacom Group
7.6.1 Datacom Group Company Summary
7.6.2 Datacom Group Business Overview
7.6.3 Datacom Group Call Center Outsourcings Major Product Offerings
7.6.4 Datacom Group Call Center Outsourcings Revenue in Global Market (2018-2023)
7.6.5 Datacom Group Key News & Latest Developments
7.7 DialAmerica
7.7.1 DialAmerica Company Summary
7.7.2 DialAmerica Business Overview
7.7.3 DialAmerica Call Center Outsourcings Major Product Offerings
7.7.4 DialAmerica Call Center Outsourcings Revenue in Global Market (2018-2023)
7.7.5 DialAmerica Key News & Latest Developments
7.8 Firstsource
7.8.1 Firstsource Company Summary
7.8.2 Firstsource Business Overview
7.8.3 Firstsource Call Center Outsourcings Major Product Offerings
7.8.4 Firstsource Call Center Outsourcings Revenue in Global Market (2018-2023)
7.8.5 Firstsource Key News & Latest Developments
7.9 Focus Services
7.9.1 Focus Services Company Summary
7.9.2 Focus Services Business Overview
7.9.3 Focus Services Call Center Outsourcings Major Product Offerings
7.9.4 Focus Services Call Center Outsourcings Revenue in Global Market (2018-2023)
7.9.5 Focus Services Key News & Latest Developments
7.10 Genpact
7.10.1 Genpact Company Summary
7.10.2 Genpact Business Overview
7.10.3 Genpact Call Center Outsourcings Major Product Offerings
7.10.4 Genpact Call Center Outsourcings Revenue in Global Market (2018-2023)
7.10.5 Genpact Key News & Latest Developments
7.11 InfoCision Management Corporation
7.11.1 InfoCision Management Corporation Company Summary
7.11.2 InfoCision Management Corporation Business Overview
7.11.3 InfoCision Management Corporation Call Center Outsourcings Major Product Offerings
7.11.4 InfoCision Management Corporation Call Center Outsourcings Revenue in Global Market (2018-2023)
7.11.5 InfoCision Management Corporation Key News & Latest Developments
7.12 Inktel Direct
7.12.1 Inktel Direct Company Summary
7.12.2 Inktel Direct Business Overview
7.12.3 Inktel Direct Call Center Outsourcings Major Product Offerings
7.12.4 Inktel Direct Call Center Outsourcings Revenue in Global Market (2018-2023)
7.12.5 Inktel Direct Key News & Latest Developments
7.13 iQor
7.13.1 iQor Company Summary
7.13.2 iQor Business Overview
7.13.3 iQor Call Center Outsourcings Major Product Offerings
7.13.4 iQor Call Center Outsourcings Revenue in Global Market (2018-2023)
7.13.5 iQor Key News & Latest Developments
7.14 NCO Group
7.14.1 NCO Group Company Summary
7.14.2 NCO Group Business Overview
7.14.3 NCO Group Call Center Outsourcings Major Product Offerings
7.14.4 NCO Group Call Center Outsourcings Revenue in Global Market (2018-2023)
7.14.5 NCO Group Key News & Latest Developments
7.15 One World Direct
7.15.1 One World Direct Company Summary
7.15.2 One World Direct Business Overview
7.15.3 One World Direct Call Center Outsourcings Major Product Offerings
7.15.4 One World Direct Call Center Outsourcings Revenue in Global Market (2018-2023)
7.15.5 One World Direct Key News & Latest Developments
7.16 Qualfon
7.16.1 Qualfon Company Summary
7.16.2 Qualfon Business Overview
7.16.3 Qualfon Call Center Outsourcings Major Product Offerings
7.16.4 Qualfon Call Center Outsourcings Revenue in Global Market (2018-2023)
7.16.5 Qualfon Key News & Latest Developments
7.17 Sitel
7.17.1 Sitel Company Summary
7.17.2 Sitel Business Overview
7.17.3 Sitel Call Center Outsourcings Major Product Offerings
7.17.4 Sitel Call Center Outsourcings Revenue in Global Market (2018-2023)
7.17.5 Sitel Key News & Latest Developments
7.18 Sykes Enterprises
7.18.1 Sykes Enterprises Company Summary
7.18.2 Sykes Enterprises Business Overview
7.18.3 Sykes Enterprises Call Center Outsourcings Major Product Offerings
7.18.4 Sykes Enterprises Call Center Outsourcings Revenue in Global Market (2018-2023)
7.18.5 Sykes Enterprises Key News & Latest Developments
7.19 SupportSave
7.19.1 SupportSave Company Summary
7.19.2 SupportSave Business Overview
7.19.3 SupportSave Call Center Outsourcings Major Product Offerings
7.19.4 SupportSave Call Center Outsourcings Revenue in Global Market (2018-2023)
7.19.5 SupportSave Key News & Latest Developments
7.20 Tech Mahindra
7.20.1 Tech Mahindra Company Summary
7.20.2 Tech Mahindra Business Overview
7.20.3 Tech Mahindra Call Center Outsourcings Major Product Offerings
7.20.4 Tech Mahindra Call Center Outsourcings Revenue in Global Market (2018-2023)
7.20.5 Tech Mahindra Key News & Latest Developments
7.21 Teleperformance
7.21.1 Teleperformance Company Summary
7.21.2 Teleperformance Business Overview
7.21.3 Teleperformance Call Center Outsourcings Major Product Offerings
7.21.4 Teleperformance Call Center Outsourcings Revenue in Global Market (2018-2023)
7.21.5 Teleperformance Key News & Latest Developments
7.22 Televerde
7.22.1 Televerde Company Summary
7.22.2 Televerde Business Overview
7.22.3 Televerde Call Center Outsourcings Major Product Offerings
7.22.4 Televerde Call Center Outsourcings Revenue in Global Market (2018-2023)
7.22.5 Televerde Key News & Latest Developments
7.23 TeleTech
7.23.1 TeleTech Company Summary
7.23.2 TeleTech Business Overview
7.23.3 TeleTech Call Center Outsourcings Major Product Offerings
7.23.4 TeleTech Call Center Outsourcings Revenue in Global Market (2018-2023)
7.23.5 TeleTech Key News & Latest Developments
7.24 TELUS International
7.24.1 TELUS International Company Summary
7.24.2 TELUS International Business Overview
7.24.3 TELUS International Call Center Outsourcings Major Product Offerings
7.24.4 TELUS International Call Center Outsourcings Revenue in Global Market (2018-2023)
7.24.5 TELUS International Key News & Latest Developments
7.25 Transcom WorldWide
7.25.1 Transcom WorldWide Company Summary
7.25.2 Transcom WorldWide Business Overview
7.25.3 Transcom WorldWide Call Center Outsourcings Major Product Offerings
7.25.4 Transcom WorldWide Call Center Outsourcings Revenue in Global Market (2018-2023)
7.25.5 Transcom WorldWide Key News & Latest Developments
7.26 Ubiquity Global Services
7.26.1 Ubiquity Global Services Company Summary
7.26.2 Ubiquity Global Services Business Overview
7.26.3 Ubiquity Global Services Call Center Outsourcings Major Product Offerings
7.26.4 Ubiquity Global Services Call Center Outsourcings Revenue in Global Market (2018-2023)
7.26.5 Ubiquity Global Services Key News & Latest Developments
7.27 United Nearshore Operations
7.27.1 United Nearshore Operations Company Summary
7.27.2 United Nearshore Operations Business Overview
7.27.3 United Nearshore Operations Call Center Outsourcings Major Product Offerings
7.27.4 United Nearshore Operations Call Center Outsourcings Revenue in Global Market (2018-2023)
7.27.5 United Nearshore Operations Key News & Latest Developments
7.28 WNS Global Services
7.28.1 WNS Global Services Company Summary
7.28.2 WNS Global Services Business Overview
7.28.3 WNS Global Services Call Center Outsourcings Major Product Offerings
7.28.4 WNS Global Services Call Center Outsourcings Revenue in Global Market (2018-2023)
7.28.5 WNS Global Services Key News & Latest Developments
7.29 Webhelp
7.29.1 Webhelp Company Summary
7.29.2 Webhelp Business Overview
7.29.3 Webhelp Call Center Outsourcings Major Product Offerings
7.29.4 Webhelp Call Center Outsourcings Revenue in Global Market (2018-2023)
7.29.5 Webhelp Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Call Center Outsourcings Market Opportunities & Trends in Global Market
Table 2. Call Center Outsourcings Market Drivers in Global Market
Table 3. Call Center Outsourcings Market Restraints in Global Market
Table 4. Key Players of Call Center Outsourcings in Global Market
Table 5. Top Call Center Outsourcings Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Call Center Outsourcings Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Call Center Outsourcings Revenue Share by Companies, 2018-2023
Table 8. Global Companies Call Center Outsourcings Product Type
Table 9. List of Global Tier 1 Call Center Outsourcings Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Call Center Outsourcings Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Call Center Outsourcings Revenue, (US$, Mn), 2022 & 2030
Table 12. By Type - Call Center Outsourcings Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Call Center Outsourcings Revenue in Global (US$, Mn), 2024-2030
Table 14. By Application ? Global Call Center Outsourcings Revenue, (US$, Mn), 2022 & 2030
Table 15. By Application - Call Center Outsourcings Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Call Center Outsourcings Revenue in Global (US$, Mn), 2024-2030
Table 17. By Region ? Global Call Center Outsourcings Revenue, (US$, Mn), 2022 & 2030
Table 18. By Region - Global Call Center Outsourcings Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Call Center Outsourcings Revenue (US$, Mn), 2024-2030
Table 20. By Country - North America Call Center Outsourcings Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Call Center Outsourcings Revenue, (US$, Mn), 2024-2030
Table 22. By Country - Europe Call Center Outsourcings Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Call Center Outsourcings Revenue, (US$, Mn), 2024-2030
Table 24. By Region - Asia Call Center Outsourcings Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Call Center Outsourcings Revenue, (US$, Mn), 2024-2030
Table 26. By Country - South America Call Center Outsourcings Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Call Center Outsourcings Revenue, (US$, Mn), 2024-2030
Table 28. By Country - Middle East & Africa Call Center Outsourcings Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Call Center Outsourcings Revenue, (US$, Mn), 2024-2030
Table 30. Aditya Birla Minacs Company Summary
Table 31. Aditya Birla Minacs Call Center Outsourcings Product Offerings
Table 32. Aditya Birla Minacs Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 33. Aditya Birla Minacs Key News & Latest Developments
Table 34. Atento Company Summary
Table 35. Atento Call Center Outsourcings Product Offerings
Table 36. Atento Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 37. Atento Key News & Latest Developments
Table 38. Concentrix Company Summary
Table 39. Concentrix Call Center Outsourcings Product Offerings
Table 40. Concentrix Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 41. Concentrix Key News & Latest Developments
Table 42. Conduent Company Summary
Table 43. Conduent Call Center Outsourcings Product Offerings
Table 44. Conduent Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 45. Conduent Key News & Latest Developments
Table 46. Convergys Corporation Company Summary
Table 47. Convergys Corporation Call Center Outsourcings Product Offerings
Table 48. Convergys Corporation Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 49. Convergys Corporation Key News & Latest Developments
Table 50. Datacom Group Company Summary
Table 51. Datacom Group Call Center Outsourcings Product Offerings
Table 52. Datacom Group Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 53. Datacom Group Key News & Latest Developments
Table 54. DialAmerica Company Summary
Table 55. DialAmerica Call Center Outsourcings Product Offerings
Table 56. DialAmerica Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 57. DialAmerica Key News & Latest Developments
Table 58. Firstsource Company Summary
Table 59. Firstsource Call Center Outsourcings Product Offerings
Table 60. Firstsource Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 61. Firstsource Key News & Latest Developments
Table 62. Focus Services Company Summary
Table 63. Focus Services Call Center Outsourcings Product Offerings
Table 64. Focus Services Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 65. Focus Services Key News & Latest Developments
Table 66. Genpact Company Summary
Table 67. Genpact Call Center Outsourcings Product Offerings
Table 68. Genpact Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 69. Genpact Key News & Latest Developments
Table 70. InfoCision Management Corporation Company Summary
Table 71. InfoCision Management Corporation Call Center Outsourcings Product Offerings
Table 72. InfoCision Management Corporation Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 73. InfoCision Management Corporation Key News & Latest Developments
Table 74. Inktel Direct Company Summary
Table 75. Inktel Direct Call Center Outsourcings Product Offerings
Table 76. Inktel Direct Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 77. Inktel Direct Key News & Latest Developments
Table 78. iQor Company Summary
Table 79. iQor Call Center Outsourcings Product Offerings
Table 80. iQor Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 81. iQor Key News & Latest Developments
Table 82. NCO Group Company Summary
Table 83. NCO Group Call Center Outsourcings Product Offerings
Table 84. NCO Group Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 85. NCO Group Key News & Latest Developments
Table 86. One World Direct Company Summary
Table 87. One World Direct Call Center Outsourcings Product Offerings
Table 88. One World Direct Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 89. One World Direct Key News & Latest Developments
Table 90. Qualfon Company Summary
Table 91. Qualfon Call Center Outsourcings Product Offerings
Table 92. Qualfon Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 93. Qualfon Key News & Latest Developments
Table 94. Sitel Company Summary
Table 95. Sitel Call Center Outsourcings Product Offerings
Table 96. Sitel Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 97. Sitel Key News & Latest Developments
Table 98. Sykes Enterprises Company Summary
Table 99. Sykes Enterprises Call Center Outsourcings Product Offerings
Table 100. Sykes Enterprises Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 101. Sykes Enterprises Key News & Latest Developments
Table 102. SupportSave Company Summary
Table 103. SupportSave Call Center Outsourcings Product Offerings
Table 104. SupportSave Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 105. SupportSave Key News & Latest Developments
Table 106. Tech Mahindra Company Summary
Table 107. Tech Mahindra Call Center Outsourcings Product Offerings
Table 108. Tech Mahindra Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 109. Tech Mahindra Key News & Latest Developments
Table 110. Teleperformance Company Summary
Table 111. Teleperformance Call Center Outsourcings Product Offerings
Table 112. Teleperformance Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 113. Teleperformance Key News & Latest Developments
Table 114. Televerde Company Summary
Table 115. Televerde Call Center Outsourcings Product Offerings
Table 116. Televerde Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 117. Televerde Key News & Latest Developments
Table 118. TeleTech Company Summary
Table 119. TeleTech Call Center Outsourcings Product Offerings
Table 120. TeleTech Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 121. TeleTech Key News & Latest Developments
Table 122. TELUS International Company Summary
Table 123. TELUS International Call Center Outsourcings Product Offerings
Table 124. TELUS International Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 125. TELUS International Key News & Latest Developments
Table 126. Transcom WorldWide Company Summary
Table 127. Transcom WorldWide Call Center Outsourcings Product Offerings
Table 128. Transcom WorldWide Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 129. Transcom WorldWide Key News & Latest Developments
Table 130. Ubiquity Global Services Company Summary
Table 131. Ubiquity Global Services Call Center Outsourcings Product Offerings
Table 132. Ubiquity Global Services Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 133. Ubiquity Global Services Key News & Latest Developments
Table 134. United Nearshore Operations Company Summary
Table 135. United Nearshore Operations Call Center Outsourcings Product Offerings
Table 136. United Nearshore Operations Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 137. United Nearshore Operations Key News & Latest Developments
Table 138. WNS Global Services Company Summary
Table 139. WNS Global Services Call Center Outsourcings Product Offerings
Table 140. WNS Global Services Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 141. WNS Global Services Key News & Latest Developments
Table 142. Webhelp Company Summary
Table 143. Webhelp Call Center Outsourcings Product Offerings
Table 144. Webhelp Call Center Outsourcings Revenue (US$, Mn) & (2018-2023)
Table 145. Webhelp Key News & Latest Developments
List of Figures
Figure 1. Call Center Outsourcings Segment by Type in 2022
Figure 2. Call Center Outsourcings Segment by Application in 2022
Figure 3. Global Call Center Outsourcings Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Call Center Outsourcings Market Size: 2022 VS 2030 (US$, Mn)
Figure 6. Global Call Center Outsourcings Revenue, 2018-2030 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Call Center Outsourcings Revenue in 2022
Figure 8. By Type - Global Call Center Outsourcings Revenue Market Share, 2018-2030
Figure 9. By Application - Global Call Center Outsourcings Revenue Market Share, 2018-2030
Figure 10. By Type - Global Call Center Outsourcings Revenue, (US$, Mn), 2022 & 2030
Figure 11. By Type - Global Call Center Outsourcings Revenue Market Share, 2018-2030
Figure 12. By Application - Global Call Center Outsourcings Revenue, (US$, Mn), 2022 & 2030
Figure 13. By Application - Global Call Center Outsourcings Revenue Market Share, 2018-2030
Figure 14. By Region - Global Call Center Outsourcings Revenue Market Share, 2018-2030
Figure 15. By Country - North America Call Center Outsourcings Revenue Market Share, 2018-2030
Figure 16. US Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 17. Canada Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 18. Mexico Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 19. By Country - Europe Call Center Outsourcings Revenue Market Share, 2018-2030
Figure 20. Germany Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 21. France Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 22. U.K. Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 23. Italy Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 24. Russia Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 25. Nordic Countries Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 26. Benelux Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 27. By Region - Asia Call Center Outsourcings Revenue Market Share, 2018-2030
Figure 28. China Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 29. Japan Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 30. South Korea Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 31. Southeast Asia Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 32. India Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 33. By Country - South America Call Center Outsourcings Revenue Market Share, 2018-2030
Figure 34. Brazil Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 35. Argentina Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 36. By Country - Middle East & Africa Call Center Outsourcings Revenue Market Share, 2018-2030
Figure 37. Turkey Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 38. Israel Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 39. Saudi Arabia Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 40. UAE Call Center Outsourcings Revenue, (US$, Mn), 2018-2030
Figure 41. Aditya Birla Minacs Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. Atento Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Concentrix Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Conduent Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Convergys Corporation Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Datacom Group Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. DialAmerica Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Firstsource Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Focus Services Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. Genpact Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. InfoCision Management Corporation Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. Inktel Direct Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 53. iQor Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 54. NCO Group Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 55. One World Direct Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 56. Qualfon Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 57. Sitel Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 58. Sykes Enterprises Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 59. SupportSave Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 60. Tech Mahindra Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 61. Teleperformance Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 62. Televerde Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 63. TeleTech Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 64. TELUS International Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 65. Transcom WorldWide Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 66. Ubiquity Global Services Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 67. United Nearshore Operations Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 68. WNS Global Services Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 69. Webhelp Call Center Outsourcings Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
