The global Chatbots market was valued at US$ 1111.1 million in 2022 and is projected to reach US$ 3777.1 million by 2029, at a CAGR of 19.1% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.
This report aims to provide a comprehensive presentation of the global market for Chatbots, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Chatbots. This report contains market size and forecasts of Chatbots in global, including the following market information:
Global Chatbots Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The major drivers for upsurge in demand for chatbot software and services include increasing penetration of websites and mobile applications, proliferating demand of intelligent customer engagement, strong need to understand consumer behavior, and adoption of cloud-based technology
We surveyed the Chatbots companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Chatbots Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Chatbots Market Segment Percentages, by Type, 2022 (%)
Global Chatbots Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Chatbots Market Segment Percentages, by Application, 2022 (%)
- Websites
- Contact Centers
- Social Media
- Mobile Platform
Global Chatbots Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Chatbots Market Segment Percentages, By Region and Country, 2022 (%)
- North America
- US
- Canada
- Mexico
- Europe
- Germany
- France
- U.K.
- Italy
- Russia
- Nordic Countries
- Benelux
- Rest of Europe
- Asia
- China
- Japan
- South Korea
- Southeast Asia
- India
- Rest of Asia
- South America
- Brazil
- Argentina
- Rest of South America
- Middle East & Africa
- Turkey
- Israel
- Saudi Arabia
- UAE
- Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
- Key companies Chatbots revenues in global market, 2018-2023 (estimated), ($ millions)
- Key companies Chatbots revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
- Artificial Solutions
- IBM Watson
- Naunce Communications
- eGain Coporation
- Creative Virtual
- Next IT Corp.
- CX Company
- Speaktoit
- Customer
- Codebaby
Outline of Major Chapters:
Chapter 1: Introduces the definition of Chatbots, market overview.
Chapter 2: Global Chatbots market size in revenue.
Chapter 3: Detailed analysis of Chatbots company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Chatbots in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Chatbots Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Chatbots Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Chatbots Overall Market Size
2.1 Global Chatbots Market Size: 2022 VS 2029
2.2 Global Chatbots Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Chatbots Players in Global Market
3.2 Top Global Chatbots Companies Ranked by Revenue
3.3 Global Chatbots Revenue by Companies
3.4 Top 3 and Top 5 Chatbots Companies in Global Market, by Revenue in 2022
3.5 Global Companies Chatbots Product Type
3.6 Tier 1, Tier 2 and Tier 3 Chatbots Players in Global Market
3.6.1 List of Global Tier 1 Chatbots Companies
3.6.2 List of Global Tier 2 and Tier 3 Chatbots Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Chatbots Market Size Markets, 2022 & 2029
4.1.2 Software
4.1.3 Services
4.2 By Type - Global Chatbots Revenue & Forecasts
4.2.1 By Type - Global Chatbots Revenue, 2018-2023
4.2.2 By Type - Global Chatbots Revenue, 2024-2029
4.2.3 By Type - Global Chatbots Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Chatbots Market Size, 2022 & 2029
5.1.2 Websites
5.1.3 Contact Centers
5.1.4 Social Media
5.1.5 Mobile Platform
5.2 By Application - Global Chatbots Revenue & Forecasts
5.2.1 By Application - Global Chatbots Revenue, 2018-2023
5.2.2 By Application - Global Chatbots Revenue, 2024-2029
5.2.3 By Application - Global Chatbots Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global Chatbots Market Size, 2022 & 2029
6.2 By Region - Global Chatbots Revenue & Forecasts
6.2.1 By Region - Global Chatbots Revenue, 2018-2023
6.2.2 By Region - Global Chatbots Revenue, 2024-2029
6.2.3 By Region - Global Chatbots Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America Chatbots Revenue, 2018-2029
6.3.2 US Chatbots Market Size, 2018-2029
6.3.3 Canada Chatbots Market Size, 2018-2029
6.3.4 Mexico Chatbots Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe Chatbots Revenue, 2018-2029
6.4.2 Germany Chatbots Market Size, 2018-2029
6.4.3 France Chatbots Market Size, 2018-2029
6.4.4 U.K. Chatbots Market Size, 2018-2029
6.4.5 Italy Chatbots Market Size, 2018-2029
6.4.6 Russia Chatbots Market Size, 2018-2029
6.4.7 Nordic Countries Chatbots Market Size, 2018-2029
6.4.8 Benelux Chatbots Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia Chatbots Revenue, 2018-2029
6.5.2 China Chatbots Market Size, 2018-2029
6.5.3 Japan Chatbots Market Size, 2018-2029
6.5.4 South Korea Chatbots Market Size, 2018-2029
6.5.5 Southeast Asia Chatbots Market Size, 2018-2029
6.5.6 India Chatbots Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America Chatbots Revenue, 2018-2029
6.6.2 Brazil Chatbots Market Size, 2018-2029
6.6.3 Argentina Chatbots Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Chatbots Revenue, 2018-2029
6.7.2 Turkey Chatbots Market Size, 2018-2029
6.7.3 Israel Chatbots Market Size, 2018-2029
6.7.4 Saudi Arabia Chatbots Market Size, 2018-2029
6.7.5 UAE Chatbots Market Size, 2018-2029
7 Chatbots Companies Profiles
7.1 Artificial Solutions
7.1.1 Artificial Solutions Company Summary
7.1.2 Artificial Solutions Business Overview
7.1.3 Artificial Solutions Chatbots Major Product Offerings
7.1.4 Artificial Solutions Chatbots Revenue in Global Market (2018-2023)
7.1.5 Artificial Solutions Key News & Latest Developments
7.2 IBM Watson
7.2.1 IBM Watson Company Summary
7.2.2 IBM Watson Business Overview
7.2.3 IBM Watson Chatbots Major Product Offerings
7.2.4 IBM Watson Chatbots Revenue in Global Market (2018-2023)
7.2.5 IBM Watson Key News & Latest Developments
7.3 Naunce Communications
7.3.1 Naunce Communications Company Summary
7.3.2 Naunce Communications Business Overview
7.3.3 Naunce Communications Chatbots Major Product Offerings
7.3.4 Naunce Communications Chatbots Revenue in Global Market (2018-2023)
7.3.5 Naunce Communications Key News & Latest Developments
7.4 eGain Coporation
7.4.1 eGain Coporation Company Summary
7.4.2 eGain Coporation Business Overview
7.4.3 eGain Coporation Chatbots Major Product Offerings
7.4.4 eGain Coporation Chatbots Revenue in Global Market (2018-2023)
7.4.5 eGain Coporation Key News & Latest Developments
7.5 Creative Virtual
7.5.1 Creative Virtual Company Summary
7.5.2 Creative Virtual Business Overview
7.5.3 Creative Virtual Chatbots Major Product Offerings
7.5.4 Creative Virtual Chatbots Revenue in Global Market (2018-2023)
7.5.5 Creative Virtual Key News & Latest Developments
7.6 Next IT Corp.
7.6.1 Next IT Corp. Company Summary
7.6.2 Next IT Corp. Business Overview
7.6.3 Next IT Corp. Chatbots Major Product Offerings
7.6.4 Next IT Corp. Chatbots Revenue in Global Market (2018-2023)
7.6.5 Next IT Corp. Key News & Latest Developments
7.7 CX Company
7.7.1 CX Company Company Summary
7.7.2 CX Company Business Overview
7.7.3 CX Company Chatbots Major Product Offerings
7.7.4 CX Company Chatbots Revenue in Global Market (2018-2023)
7.7.5 CX Company Key News & Latest Developments
7.8 Speaktoit
7.8.1 Speaktoit Company Summary
7.8.2 Speaktoit Business Overview
7.8.3 Speaktoit Chatbots Major Product Offerings
7.8.4 Speaktoit Chatbots Revenue in Global Market (2018-2023)
7.8.5 Speaktoit Key News & Latest Developments
7.9 Customer
7.9.1 Customer Company Summary
7.9.2 Customer Business Overview
7.9.3 Customer Chatbots Major Product Offerings
7.9.4 Customer Chatbots Revenue in Global Market (2018-2023)
7.9.5 Customer Key News & Latest Developments
7.10 Codebaby
7.10.1 Codebaby Company Summary
7.10.2 Codebaby Business Overview
7.10.3 Codebaby Chatbots Major Product Offerings
7.10.4 Codebaby Chatbots Revenue in Global Market (2018-2023)
7.10.5 Codebaby Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Chatbots Market Opportunities & Trends in Global Market
Table 2. Chatbots Market Drivers in Global Market
Table 3. Chatbots Market Restraints in Global Market
Table 4. Key Players of Chatbots in Global Market
Table 5. Top Chatbots Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Chatbots Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Chatbots Revenue Share by Companies, 2018-2023
Table 8. Global Companies Chatbots Product Type
Table 9. List of Global Tier 1 Chatbots Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Chatbots Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Chatbots Revenue, (US$, Mn), 2022 & 2029
Table 12. By Type - Chatbots Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Chatbots Revenue in Global (US$, Mn), 2024-2029
Table 14. By Application ? Global Chatbots Revenue, (US$, Mn), 2022 & 2029
Table 15. By Application - Chatbots Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Chatbots Revenue in Global (US$, Mn), 2024-2029
Table 17. By Region ? Global Chatbots Revenue, (US$, Mn), 2022 & 2029
Table 18. By Region - Global Chatbots Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Chatbots Revenue (US$, Mn), 2024-2029
Table 20. By Country - North America Chatbots Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Chatbots Revenue, (US$, Mn), 2024-2029
Table 22. By Country - Europe Chatbots Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Chatbots Revenue, (US$, Mn), 2024-2029
Table 24. By Region - Asia Chatbots Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Chatbots Revenue, (US$, Mn), 2024-2029
Table 26. By Country - South America Chatbots Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Chatbots Revenue, (US$, Mn), 2024-2029
Table 28. By Country - Middle East & Africa Chatbots Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Chatbots Revenue, (US$, Mn), 2024-2029
Table 30. Artificial Solutions Company Summary
Table 31. Artificial Solutions Chatbots Product Offerings
Table 32. Artificial Solutions Chatbots Revenue (US$, Mn) & (2018-2023)
Table 33. Artificial Solutions Key News & Latest Developments
Table 34. IBM Watson Company Summary
Table 35. IBM Watson Chatbots Product Offerings
Table 36. IBM Watson Chatbots Revenue (US$, Mn) & (2018-2023)
Table 37. IBM Watson Key News & Latest Developments
Table 38. Naunce Communications Company Summary
Table 39. Naunce Communications Chatbots Product Offerings
Table 40. Naunce Communications Chatbots Revenue (US$, Mn) & (2018-2023)
Table 41. Naunce Communications Key News & Latest Developments
Table 42. eGain Coporation Company Summary
Table 43. eGain Coporation Chatbots Product Offerings
Table 44. eGain Coporation Chatbots Revenue (US$, Mn) & (2018-2023)
Table 45. eGain Coporation Key News & Latest Developments
Table 46. Creative Virtual Company Summary
Table 47. Creative Virtual Chatbots Product Offerings
Table 48. Creative Virtual Chatbots Revenue (US$, Mn) & (2018-2023)
Table 49. Creative Virtual Key News & Latest Developments
Table 50. Next IT Corp. Company Summary
Table 51. Next IT Corp. Chatbots Product Offerings
Table 52. Next IT Corp. Chatbots Revenue (US$, Mn) & (2018-2023)
Table 53. Next IT Corp. Key News & Latest Developments
Table 54. CX Company Company Summary
Table 55. CX Company Chatbots Product Offerings
Table 56. CX Company Chatbots Revenue (US$, Mn) & (2018-2023)
Table 57. CX Company Key News & Latest Developments
Table 58. Speaktoit Company Summary
Table 59. Speaktoit Chatbots Product Offerings
Table 60. Speaktoit Chatbots Revenue (US$, Mn) & (2018-2023)
Table 61. Speaktoit Key News & Latest Developments
Table 62. Customer Company Summary
Table 63. Customer Chatbots Product Offerings
Table 64. Customer Chatbots Revenue (US$, Mn) & (2018-2023)
Table 65. Customer Key News & Latest Developments
Table 66. Codebaby Company Summary
Table 67. Codebaby Chatbots Product Offerings
Table 68. Codebaby Chatbots Revenue (US$, Mn) & (2018-2023)
Table 69. Codebaby Key News & Latest Developments
List of Figures
Figure 1. Chatbots Segment by Type in 2022
Figure 2. Chatbots Segment by Application in 2022
Figure 3. Global Chatbots Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Chatbots Market Size: 2022 VS 2029 (US$, Mn)
Figure 6. Global Chatbots Revenue, 2018-2029 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Chatbots Revenue in 2022
Figure 8. By Type - Global Chatbots Revenue Market Share, 2018-2029
Figure 9. By Application - Global Chatbots Revenue Market Share, 2018-2029
Figure 10. By Type - Global Chatbots Revenue, (US$, Mn), 2022 & 2029
Figure 11. By Type - Global Chatbots Revenue Market Share, 2018-2029
Figure 12. By Application - Global Chatbots Revenue, (US$, Mn), 2022 & 2029
Figure 13. By Application - Global Chatbots Revenue Market Share, 2018-2029
Figure 14. By Region - Global Chatbots Revenue Market Share, 2018-2029
Figure 15. By Country - North America Chatbots Revenue Market Share, 2018-2029
Figure 16. US Chatbots Revenue, (US$, Mn), 2018-2029
Figure 17. Canada Chatbots Revenue, (US$, Mn), 2018-2029
Figure 18. Mexico Chatbots Revenue, (US$, Mn), 2018-2029
Figure 19. By Country - Europe Chatbots Revenue Market Share, 2018-2029
Figure 20. Germany Chatbots Revenue, (US$, Mn), 2018-2029
Figure 21. France Chatbots Revenue, (US$, Mn), 2018-2029
Figure 22. U.K. Chatbots Revenue, (US$, Mn), 2018-2029
Figure 23. Italy Chatbots Revenue, (US$, Mn), 2018-2029
Figure 24. Russia Chatbots Revenue, (US$, Mn), 2018-2029
Figure 25. Nordic Countries Chatbots Revenue, (US$, Mn), 2018-2029
Figure 26. Benelux Chatbots Revenue, (US$, Mn), 2018-2029
Figure 27. By Region - Asia Chatbots Revenue Market Share, 2018-2029
Figure 28. China Chatbots Revenue, (US$, Mn), 2018-2029
Figure 29. Japan Chatbots Revenue, (US$, Mn), 2018-2029
Figure 30. South Korea Chatbots Revenue, (US$, Mn), 2018-2029
Figure 31. Southeast Asia Chatbots Revenue, (US$, Mn), 2018-2029
Figure 32. India Chatbots Revenue, (US$, Mn), 2018-2029
Figure 33. By Country - South America Chatbots Revenue Market Share, 2018-2029
Figure 34. Brazil Chatbots Revenue, (US$, Mn), 2018-2029
Figure 35. Argentina Chatbots Revenue, (US$, Mn), 2018-2029
Figure 36. By Country - Middle East & Africa Chatbots Revenue Market Share, 2018-2029
Figure 37. Turkey Chatbots Revenue, (US$, Mn), 2018-2029
Figure 38. Israel Chatbots Revenue, (US$, Mn), 2018-2029
Figure 39. Saudi Arabia Chatbots Revenue, (US$, Mn), 2018-2029
Figure 40. UAE Chatbots Revenue, (US$, Mn), 2018-2029
Figure 41. Artificial Solutions Chatbots Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. IBM Watson Chatbots Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Naunce Communications Chatbots Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. eGain Coporation Chatbots Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Creative Virtual Chatbots Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Next IT Corp. Chatbots Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. CX Company Chatbots Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Speaktoit Chatbots Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Customer Chatbots Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. Codebaby Chatbots Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
