This report aims to provide a comprehensive presentation of the global market for Customer Communications Management Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Communications Management Software. This report contains market size and forecasts of Customer Communications Management Software in global, including the following market information:
Global Customer Communications Management Software Market Revenue, 2018-2023, 2024-2032, ($ millions)
Global top five companies in 2022 (%)
The global Customer Communications Management Software market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Private Cloud Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Customer Communications Management Software include Adobe, Microsoft, Smartcomm Limited, Newgen Software, Ecrion CCM Software, Messagepoint, Fair Isaac Corporation, Pitney Bowes and Open Text Corporation, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We surveyed the Customer Communications Management Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Customer Communications Management Software Market, by Type, 2018-2023, 2024-2032 ($ millions)
Global Customer Communications Management Software Market Segment Percentages, by Type, 2022 (%)
Private Cloud
Public Cloud
Hybrid Cloud
Global Customer Communications Management Software Market, by Application, 2018-2023, 2024-2032 ($ millions)
Global Customer Communications Management Software Market Segment Percentages, by Application, 2022 (%)
BFSI
Government
Healthcare Oganizations
Telecom Companies
Other
Global Customer Communications Management Software Market, By Region and Country, 2018-2023, 2024-2032 ($ Millions)
Global Customer Communications Management Software Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Customer Communications Management Software revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Customer Communications Management Software revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Adobe
Microsoft
Smartcomm Limited
Newgen Software
Ecrion CCM Software
Messagepoint
Fair Isaac Corporation
Pitney Bowes
Open Text Corporation
Quadient
Kofax
Outline of Major Chapters:
Chapter 1: Introduces the definition of Customer Communications Management Software, market overview.
Chapter 2: Global Customer Communications Management Software market size in revenue.
Chapter 3: Detailed analysis of Customer Communications Management Software company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Customer Communications Management Software in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Customer Communications Management Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Communications Management Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Communications Management Software Overall Market Size
2.1 Global Customer Communications Management Software Market Size: 2022 VS 2032
2.2 Global Customer Communications Management Software Market Size, Prospects & Forecasts: 2018-2032
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Communications Management Software Players in Global Market
3.2 Top Global Customer Communications Management Software Companies Ranked by Revenue
3.3 Global Customer Communications Management Software Revenue by Companies
3.4 Top 3 and Top 5 Customer Communications Management Software Companies in Global Market, by Revenue in 2022
3.5 Global Companies Customer Communications Management Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Communications Management Software Players in Global Market
3.6.1 List of Global Tier 1 Customer Communications Management Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Communications Management Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Customer Communications Management Software Market Size Markets, 2022 & 2032
4.1.2 Private Cloud
4.1.3 Public Cloud
4.1.4 Hybrid Cloud
4.2 By Type - Global Customer Communications Management Software Revenue & Forecasts
4.2.1 By Type - Global Customer Communications Management Software Revenue, 2018-2023
4.2.2 By Type - Global Customer Communications Management Software Revenue, 2024-2032
4.2.3 By Type - Global Customer Communications Management Software Revenue Market Share, 2018-2032
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Communications Management Software Market Size, 2022 & 2032
5.1.2 BFSI
5.1.3 Government
5.1.4 Healthcare Oganizations
5.1.5 Telecom Companies
5.1.6 Other
5.2 By Application - Global Customer Communications Management Software Revenue & Forecasts
5.2.1 By Application - Global Customer Communications Management Software Revenue, 2018-2023
5.2.2 By Application - Global Customer Communications Management Software Revenue, 2024-2032
5.2.3 By Application - Global Customer Communications Management Software Revenue Market Share, 2018-2032
6 Sights by Region
6.1 By Region - Global Customer Communications Management Software Market Size, 2022 & 2032
6.2 By Region - Global Customer Communications Management Software Revenue & Forecasts
6.2.1 By Region - Global Customer Communications Management Software Revenue, 2018-2023
6.2.2 By Region - Global Customer Communications Management Software Revenue, 2024-2032
6.2.3 By Region - Global Customer Communications Management Software Revenue Market Share, 2018-2032
6.3 North America
6.3.1 By Country - North America Customer Communications Management Software Revenue, 2018-2032
6.3.2 US Customer Communications Management Software Market Size, 2018-2032
6.3.3 Canada Customer Communications Management Software Market Size, 2018-2032
6.3.4 Mexico Customer Communications Management Software Market Size, 2018-2032
6.4 Europe
6.4.1 By Country - Europe Customer Communications Management Software Revenue, 2018-2032
6.4.2 Germany Customer Communications Management Software Market Size, 2018-2032
6.4.3 France Customer Communications Management Software Market Size, 2018-2032
6.4.4 U.K. Customer Communications Management Software Market Size, 2018-2032
6.4.5 Italy Customer Communications Management Software Market Size, 2018-2032
6.4.6 Russia Customer Communications Management Software Market Size, 2018-2032
6.4.7 Nordic Countries Customer Communications Management Software Market Size, 2018-2032
6.4.8 Benelux Customer Communications Management Software Market Size, 2018-2032
6.5 Asia
6.5.1 By Region - Asia Customer Communications Management Software Revenue, 2018-2032
6.5.2 China Customer Communications Management Software Market Size, 2018-2032
6.5.3 Japan Customer Communications Management Software Market Size, 2018-2032
6.5.4 South Korea Customer Communications Management Software Market Size, 2018-2032
6.5.5 Southeast Asia Customer Communications Management Software Market Size, 2018-2032
6.5.6 India Customer Communications Management Software Market Size, 2018-2032
6.6 South America
6.6.1 By Country - South America Customer Communications Management Software Revenue, 2018-2032
6.6.2 Brazil Customer Communications Management Software Market Size, 2018-2032
6.6.3 Argentina Customer Communications Management Software Market Size, 2018-2032
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Communications Management Software Revenue, 2018-2032
6.7.2 Turkey Customer Communications Management Software Market Size, 2018-2032
6.7.3 Israel Customer Communications Management Software Market Size, 2018-2032
6.7.4 Saudi Arabia Customer Communications Management Software Market Size, 2018-2032
6.7.5 UAE Customer Communications Management Software Market Size, 2018-2032
7 Customer Communications Management Software Companies Profiles
7.1 Adobe
7.1.1 Adobe Company Summary
7.1.2 Adobe Business Overview
7.1.3 Adobe Customer Communications Management Software Major Product Offerings
7.1.4 Adobe Customer Communications Management Software Revenue in Global Market (2018-2023)
7.1.5 Adobe Key News & Latest Developments
7.2 Microsoft
7.2.1 Microsoft Company Summary
7.2.2 Microsoft Business Overview
7.2.3 Microsoft Customer Communications Management Software Major Product Offerings
7.2.4 Microsoft Customer Communications Management Software Revenue in Global Market (2018-2023)
7.2.5 Microsoft Key News & Latest Developments
7.3 Smartcomm Limited
7.3.1 Smartcomm Limited Company Summary
7.3.2 Smartcomm Limited Business Overview
7.3.3 Smartcomm Limited Customer Communications Management Software Major Product Offerings
7.3.4 Smartcomm Limited Customer Communications Management Software Revenue in Global Market (2018-2023)
7.3.5 Smartcomm Limited Key News & Latest Developments
7.4 Newgen Software
7.4.1 Newgen Software Company Summary
7.4.2 Newgen Software Business Overview
7.4.3 Newgen Software Customer Communications Management Software Major Product Offerings
7.4.4 Newgen Software Customer Communications Management Software Revenue in Global Market (2018-2023)
7.4.5 Newgen Software Key News & Latest Developments
7.5 Ecrion CCM Software
7.5.1 Ecrion CCM Software Company Summary
7.5.2 Ecrion CCM Software Business Overview
7.5.3 Ecrion CCM Software Customer Communications Management Software Major Product Offerings
7.5.4 Ecrion CCM Software Customer Communications Management Software Revenue in Global Market (2018-2023)
7.5.5 Ecrion CCM Software Key News & Latest Developments
7.6 Messagepoint
7.6.1 Messagepoint Company Summary
7.6.2 Messagepoint Business Overview
7.6.3 Messagepoint Customer Communications Management Software Major Product Offerings
7.6.4 Messagepoint Customer Communications Management Software Revenue in Global Market (2018-2023)
7.6.5 Messagepoint Key News & Latest Developments
7.7 Fair Isaac Corporation
7.7.1 Fair Isaac Corporation Company Summary
7.7.2 Fair Isaac Corporation Business Overview
7.7.3 Fair Isaac Corporation Customer Communications Management Software Major Product Offerings
7.7.4 Fair Isaac Corporation Customer Communications Management Software Revenue in Global Market (2018-2023)
7.7.5 Fair Isaac Corporation Key News & Latest Developments
7.8 Pitney Bowes
7.8.1 Pitney Bowes Company Summary
7.8.2 Pitney Bowes Business Overview
7.8.3 Pitney Bowes Customer Communications Management Software Major Product Offerings
7.8.4 Pitney Bowes Customer Communications Management Software Revenue in Global Market (2018-2023)
7.8.5 Pitney Bowes Key News & Latest Developments
7.9 Open Text Corporation
7.9.1 Open Text Corporation Company Summary
7.9.2 Open Text Corporation Business Overview
7.9.3 Open Text Corporation Customer Communications Management Software Major Product Offerings
7.9.4 Open Text Corporation Customer Communications Management Software Revenue in Global Market (2018-2023)
7.9.5 Open Text Corporation Key News & Latest Developments
7.10 Quadient
7.10.1 Quadient Company Summary
7.10.2 Quadient Business Overview
7.10.3 Quadient Customer Communications Management Software Major Product Offerings
7.10.4 Quadient Customer Communications Management Software Revenue in Global Market (2018-2023)
7.10.5 Quadient Key News & Latest Developments
7.11 Kofax
7.11.1 Kofax Company Summary
7.11.2 Kofax Business Overview
7.11.3 Kofax Customer Communications Management Software Major Product Offerings
7.11.4 Kofax Customer Communications Management Software Revenue in Global Market (2018-2023)
7.11.5 Kofax Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Customer Communications Management Software Market Opportunities & Trends in Global Market
Table 2. Customer Communications Management Software Market Drivers in Global Market
Table 3. Customer Communications Management Software Market Restraints in Global Market
Table 4. Key Players of Customer Communications Management Software in Global Market
Table 5. Top Customer Communications Management Software Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Customer Communications Management Software Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Customer Communications Management Software Revenue Share by Companies, 2018-2023
Table 8. Global Companies Customer Communications Management Software Product Type
Table 9. List of Global Tier 1 Customer Communications Management Software Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Communications Management Software Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Customer Communications Management Software Revenue, (US$, Mn), 2022 & 2032
Table 12. By Type - Customer Communications Management Software Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Customer Communications Management Software Revenue in Global (US$, Mn), 2024-2032
Table 14. By Application ? Global Customer Communications Management Software Revenue, (US$, Mn), 2022 & 2032
Table 15. By Application - Customer Communications Management Software Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Customer Communications Management Software Revenue in Global (US$, Mn), 2024-2032
Table 17. By Region ? Global Customer Communications Management Software Revenue, (US$, Mn), 2022 & 2032
Table 18. By Region - Global Customer Communications Management Software Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Customer Communications Management Software Revenue (US$, Mn), 2024-2032
Table 20. By Country - North America Customer Communications Management Software Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Customer Communications Management Software Revenue, (US$, Mn), 2024-2032
Table 22. By Country - Europe Customer Communications Management Software Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Customer Communications Management Software Revenue, (US$, Mn), 2024-2032
Table 24. By Region - Asia Customer Communications Management Software Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Customer Communications Management Software Revenue, (US$, Mn), 2024-2032
Table 26. By Country - South America Customer Communications Management Software Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Customer Communications Management Software Revenue, (US$, Mn), 2024-2032
Table 28. By Country - Middle East & Africa Customer Communications Management Software Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Customer Communications Management Software Revenue, (US$, Mn), 2024-2032
Table 30. Adobe Company Summary
Table 31. Adobe Customer Communications Management Software Product Offerings
Table 32. Adobe Customer Communications Management Software Revenue (US$, Mn) & (2018-2023)
Table 33. Adobe Key News & Latest Developments
Table 34. Microsoft Company Summary
Table 35. Microsoft Customer Communications Management Software Product Offerings
Table 36. Microsoft Customer Communications Management Software Revenue (US$, Mn) & (2018-2023)
Table 37. Microsoft Key News & Latest Developments
Table 38. Smartcomm Limited Company Summary
Table 39. Smartcomm Limited Customer Communications Management Software Product Offerings
Table 40. Smartcomm Limited Customer Communications Management Software Revenue (US$, Mn) & (2018-2023)
Table 41. Smartcomm Limited Key News & Latest Developments
Table 42. Newgen Software Company Summary
Table 43. Newgen Software Customer Communications Management Software Product Offerings
Table 44. Newgen Software Customer Communications Management Software Revenue (US$, Mn) & (2018-2023)
Table 45. Newgen Software Key News & Latest Developments
Table 46. Ecrion CCM Software Company Summary
Table 47. Ecrion CCM Software Customer Communications Management Software Product Offerings
Table 48. Ecrion CCM Software Customer Communications Management Software Revenue (US$, Mn) & (2018-2023)
Table 49. Ecrion CCM Software Key News & Latest Developments
Table 50. Messagepoint Company Summary
Table 51. Messagepoint Customer Communications Management Software Product Offerings
Table 52. Messagepoint Customer Communications Management Software Revenue (US$, Mn) & (2018-2023)
Table 53. Messagepoint Key News & Latest Developments
Table 54. Fair Isaac Corporation Company Summary
Table 55. Fair Isaac Corporation Customer Communications Management Software Product Offerings
Table 56. Fair Isaac Corporation Customer Communications Management Software Revenue (US$, Mn) & (2018-2023)
Table 57. Fair Isaac Corporation Key News & Latest Developments
Table 58. Pitney Bowes Company Summary
Table 59. Pitney Bowes Customer Communications Management Software Product Offerings
Table 60. Pitney Bowes Customer Communications Management Software Revenue (US$, Mn) & (2018-2023)
Table 61. Pitney Bowes Key News & Latest Developments
Table 62. Open Text Corporation Company Summary
Table 63. Open Text Corporation Customer Communications Management Software Product Offerings
Table 64. Open Text Corporation Customer Communications Management Software Revenue (US$, Mn) & (2018-2023)
Table 65. Open Text Corporation Key News & Latest Developments
Table 66. Quadient Company Summary
Table 67. Quadient Customer Communications Management Software Product Offerings
Table 68. Quadient Customer Communications Management Software Revenue (US$, Mn) & (2018-2023)
Table 69. Quadient Key News & Latest Developments
Table 70. Kofax Company Summary
Table 71. Kofax Customer Communications Management Software Product Offerings
Table 72. Kofax Customer Communications Management Software Revenue (US$, Mn) & (2018-2023)
Table 73. Kofax Key News & Latest Developments
List of Figures
Figure 1. Customer Communications Management Software Segment by Type in 2022
Figure 2. Customer Communications Management Software Segment by Application in 2022
Figure 3. Global Customer Communications Management Software Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Customer Communications Management Software Market Size: 2022 VS 2032 (US$, Mn)
Figure 6. Global Customer Communications Management Software Revenue, 2018-2032 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Communications Management Software Revenue in 2022
Figure 8. By Type - Global Customer Communications Management Software Revenue Market Share, 2018-2032
Figure 9. By Application - Global Customer Communications Management Software Revenue Market Share, 2018-2032
Figure 10. By Type - Global Customer Communications Management Software Revenue, (US$, Mn), 2022 & 2032
Figure 11. By Type - Global Customer Communications Management Software Revenue Market Share, 2018-2032
Figure 12. By Application - Global Customer Communications Management Software Revenue, (US$, Mn), 2022 & 2032
Figure 13. By Application - Global Customer Communications Management Software Revenue Market Share, 2018-2032
Figure 14. By Region - Global Customer Communications Management Software Revenue Market Share, 2018-2032
Figure 15. By Country - North America Customer Communications Management Software Revenue Market Share, 2018-2032
Figure 16. US Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 17. Canada Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 18. Mexico Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 19. By Country - Europe Customer Communications Management Software Revenue Market Share, 2018-2032
Figure 20. Germany Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 21. France Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 22. U.K. Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 23. Italy Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 24. Russia Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 25. Nordic Countries Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 26. Benelux Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 27. By Region - Asia Customer Communications Management Software Revenue Market Share, 2018-2032
Figure 28. China Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 29. Japan Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 30. South Korea Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 31. Southeast Asia Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 32. India Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 33. By Country - South America Customer Communications Management Software Revenue Market Share, 2018-2032
Figure 34. Brazil Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 35. Argentina Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 36. By Country - Middle East & Africa Customer Communications Management Software Revenue Market Share, 2018-2032
Figure 37. Turkey Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 38. Israel Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 39. Saudi Arabia Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 40. UAE Customer Communications Management Software Revenue, (US$, Mn), 2018-2032
Figure 41. Adobe Customer Communications Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. Microsoft Customer Communications Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Smartcomm Limited Customer Communications Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Newgen Software Customer Communications Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Ecrion CCM Software Customer Communications Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Messagepoint Customer Communications Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Fair Isaac Corporation Customer Communications Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Pitney Bowes Customer Communications Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Open Text Corporation Customer Communications Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. Quadient Customer Communications Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. Kofax Customer Communications Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
