Service-level management is the monitoring and management of the quality of service(QoS) of an entity's key performance indicators(KPIs).
This report aims to provide a comprehensive presentation of the global market for Service Level Management Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Service Level Management Software. This report contains market size and forecasts of Service Level Management Software in global, including the following market information:
Global Service Level Management Software Market Revenue, 2018-2023, 2024-2030, ($ millions)
Global top five companies in 2022 (%)
The global Service Level Management Software market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Cloud-Based Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Service Level Management Software include ServiceNow, Micro Focus, SysAid, Interlink Software, Alemba, Ivanti, Marval, PhaseWare and NetHelpDesk, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We surveyed the Service Level Management Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Service Level Management Software Market, by Type, 2018-2023, 2024-2030 ($ millions)
Global Service Level Management Software Market Segment Percentages, by Type, 2022 (%)
Cloud-Based
On-Premise
Global Service Level Management Software Market, by Application, 2018-2023, 2024-2030 ($ millions)
Global Service Level Management Software Market Segment Percentages, by Application, 2022 (%)
Large Enterprises
Small and Medium-sized Enterprises (SMEs)
Global Service Level Management Software Market, By Region and Country, 2018-2023, 2024-2030 ($ Millions)
Global Service Level Management Software Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Service Level Management Software revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Service Level Management Software revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
ServiceNow
Micro Focus
SysAid
Interlink Software
Alemba
Ivanti
Marval
PhaseWare
NetHelpDesk
SMART Service Desk
Autotask
bpm'online
Outline of Major Chapters:
Chapter 1: Introduces the definition of Service Level Management Software, market overview.
Chapter 2: Global Service Level Management Software market size in revenue.
Chapter 3: Detailed analysis of Service Level Management Software company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Service Level Management Software in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Service Level Management Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Service Level Management Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Service Level Management Software Overall Market Size
2.1 Global Service Level Management Software Market Size: 2022 VS 2030
2.2 Global Service Level Management Software Market Size, Prospects & Forecasts: 2018-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Service Level Management Software Players in Global Market
3.2 Top Global Service Level Management Software Companies Ranked by Revenue
3.3 Global Service Level Management Software Revenue by Companies
3.4 Top 3 and Top 5 Service Level Management Software Companies in Global Market, by Revenue in 2022
3.5 Global Companies Service Level Management Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Service Level Management Software Players in Global Market
3.6.1 List of Global Tier 1 Service Level Management Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Service Level Management Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Service Level Management Software Market Size Markets, 2022 & 2030
4.1.2 Cloud-Based
4.1.3 On-Premise
4.2 By Type - Global Service Level Management Software Revenue & Forecasts
4.2.1 By Type - Global Service Level Management Software Revenue, 2018-2023
4.2.2 By Type - Global Service Level Management Software Revenue, 2024-2030
4.2.3 By Type - Global Service Level Management Software Revenue Market Share, 2018-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Service Level Management Software Market Size, 2022 & 2030
5.1.2 Large Enterprises
5.1.3 Small and Medium-sized Enterprises (SMEs)
5.2 By Application - Global Service Level Management Software Revenue & Forecasts
5.2.1 By Application - Global Service Level Management Software Revenue, 2018-2023
5.2.2 By Application - Global Service Level Management Software Revenue, 2024-2030
5.2.3 By Application - Global Service Level Management Software Revenue Market Share, 2018-2030
6 Sights by Region
6.1 By Region - Global Service Level Management Software Market Size, 2022 & 2030
6.2 By Region - Global Service Level Management Software Revenue & Forecasts
6.2.1 By Region - Global Service Level Management Software Revenue, 2018-2023
6.2.2 By Region - Global Service Level Management Software Revenue, 2024-2030
6.2.3 By Region - Global Service Level Management Software Revenue Market Share, 2018-2030
6.3 North America
6.3.1 By Country - North America Service Level Management Software Revenue, 2018-2030
6.3.2 US Service Level Management Software Market Size, 2018-2030
6.3.3 Canada Service Level Management Software Market Size, 2018-2030
6.3.4 Mexico Service Level Management Software Market Size, 2018-2030
6.4 Europe
6.4.1 By Country - Europe Service Level Management Software Revenue, 2018-2030
6.4.2 Germany Service Level Management Software Market Size, 2018-2030
6.4.3 France Service Level Management Software Market Size, 2018-2030
6.4.4 U.K. Service Level Management Software Market Size, 2018-2030
6.4.5 Italy Service Level Management Software Market Size, 2018-2030
6.4.6 Russia Service Level Management Software Market Size, 2018-2030
6.4.7 Nordic Countries Service Level Management Software Market Size, 2018-2030
6.4.8 Benelux Service Level Management Software Market Size, 2018-2030
6.5 Asia
6.5.1 By Region - Asia Service Level Management Software Revenue, 2018-2030
6.5.2 China Service Level Management Software Market Size, 2018-2030
6.5.3 Japan Service Level Management Software Market Size, 2018-2030
6.5.4 South Korea Service Level Management Software Market Size, 2018-2030
6.5.5 Southeast Asia Service Level Management Software Market Size, 2018-2030
6.5.6 India Service Level Management Software Market Size, 2018-2030
6.6 South America
6.6.1 By Country - South America Service Level Management Software Revenue, 2018-2030
6.6.2 Brazil Service Level Management Software Market Size, 2018-2030
6.6.3 Argentina Service Level Management Software Market Size, 2018-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Service Level Management Software Revenue, 2018-2030
6.7.2 Turkey Service Level Management Software Market Size, 2018-2030
6.7.3 Israel Service Level Management Software Market Size, 2018-2030
6.7.4 Saudi Arabia Service Level Management Software Market Size, 2018-2030
6.7.5 UAE Service Level Management Software Market Size, 2018-2030
7 Service Level Management Software Companies Profiles
7.1 ServiceNow
7.1.1 ServiceNow Company Summary
7.1.2 ServiceNow Business Overview
7.1.3 ServiceNow Service Level Management Software Major Product Offerings
7.1.4 ServiceNow Service Level Management Software Revenue in Global Market (2018-2023)
7.1.5 ServiceNow Key News & Latest Developments
7.2 Micro Focus
7.2.1 Micro Focus Company Summary
7.2.2 Micro Focus Business Overview
7.2.3 Micro Focus Service Level Management Software Major Product Offerings
7.2.4 Micro Focus Service Level Management Software Revenue in Global Market (2018-2023)
7.2.5 Micro Focus Key News & Latest Developments
7.3 SysAid
7.3.1 SysAid Company Summary
7.3.2 SysAid Business Overview
7.3.3 SysAid Service Level Management Software Major Product Offerings
7.3.4 SysAid Service Level Management Software Revenue in Global Market (2018-2023)
7.3.5 SysAid Key News & Latest Developments
7.4 Interlink Software
7.4.1 Interlink Software Company Summary
7.4.2 Interlink Software Business Overview
7.4.3 Interlink Software Service Level Management Software Major Product Offerings
7.4.4 Interlink Software Service Level Management Software Revenue in Global Market (2018-2023)
7.4.5 Interlink Software Key News & Latest Developments
7.5 Alemba
7.5.1 Alemba Company Summary
7.5.2 Alemba Business Overview
7.5.3 Alemba Service Level Management Software Major Product Offerings
7.5.4 Alemba Service Level Management Software Revenue in Global Market (2018-2023)
7.5.5 Alemba Key News & Latest Developments
7.6 Ivanti
7.6.1 Ivanti Company Summary
7.6.2 Ivanti Business Overview
7.6.3 Ivanti Service Level Management Software Major Product Offerings
7.6.4 Ivanti Service Level Management Software Revenue in Global Market (2018-2023)
7.6.5 Ivanti Key News & Latest Developments
7.7 Marval
7.7.1 Marval Company Summary
7.7.2 Marval Business Overview
7.7.3 Marval Service Level Management Software Major Product Offerings
7.7.4 Marval Service Level Management Software Revenue in Global Market (2018-2023)
7.7.5 Marval Key News & Latest Developments
7.8 PhaseWare
7.8.1 PhaseWare Company Summary
7.8.2 PhaseWare Business Overview
7.8.3 PhaseWare Service Level Management Software Major Product Offerings
7.8.4 PhaseWare Service Level Management Software Revenue in Global Market (2018-2023)
7.8.5 PhaseWare Key News & Latest Developments
7.9 NetHelpDesk
7.9.1 NetHelpDesk Company Summary
7.9.2 NetHelpDesk Business Overview
7.9.3 NetHelpDesk Service Level Management Software Major Product Offerings
7.9.4 NetHelpDesk Service Level Management Software Revenue in Global Market (2018-2023)
7.9.5 NetHelpDesk Key News & Latest Developments
7.10 SMART Service Desk
7.10.1 SMART Service Desk Company Summary
7.10.2 SMART Service Desk Business Overview
7.10.3 SMART Service Desk Service Level Management Software Major Product Offerings
7.10.4 SMART Service Desk Service Level Management Software Revenue in Global Market (2018-2023)
7.10.5 SMART Service Desk Key News & Latest Developments
7.11 Autotask
7.11.1 Autotask Company Summary
7.11.2 Autotask Business Overview
7.11.3 Autotask Service Level Management Software Major Product Offerings
7.11.4 Autotask Service Level Management Software Revenue in Global Market (2018-2023)
7.11.5 Autotask Key News & Latest Developments
7.12 bpm'online
7.12.1 bpm'online Company Summary
7.12.2 bpm'online Business Overview
7.12.3 bpm'online Service Level Management Software Major Product Offerings
7.12.4 bpm'online Service Level Management Software Revenue in Global Market (2018-2023)
7.12.5 bpm'online Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Service Level Management Software Market Opportunities & Trends in Global Market
Table 2. Service Level Management Software Market Drivers in Global Market
Table 3. Service Level Management Software Market Restraints in Global Market
Table 4. Key Players of Service Level Management Software in Global Market
Table 5. Top Service Level Management Software Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Service Level Management Software Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Service Level Management Software Revenue Share by Companies, 2018-2023
Table 8. Global Companies Service Level Management Software Product Type
Table 9. List of Global Tier 1 Service Level Management Software Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Service Level Management Software Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Service Level Management Software Revenue, (US$, Mn), 2022 & 2030
Table 12. By Type - Service Level Management Software Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Service Level Management Software Revenue in Global (US$, Mn), 2024-2030
Table 14. By Application ? Global Service Level Management Software Revenue, (US$, Mn), 2022 & 2030
Table 15. By Application - Service Level Management Software Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Service Level Management Software Revenue in Global (US$, Mn), 2024-2030
Table 17. By Region ? Global Service Level Management Software Revenue, (US$, Mn), 2022 & 2030
Table 18. By Region - Global Service Level Management Software Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Service Level Management Software Revenue (US$, Mn), 2024-2030
Table 20. By Country - North America Service Level Management Software Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Service Level Management Software Revenue, (US$, Mn), 2024-2030
Table 22. By Country - Europe Service Level Management Software Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Service Level Management Software Revenue, (US$, Mn), 2024-2030
Table 24. By Region - Asia Service Level Management Software Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Service Level Management Software Revenue, (US$, Mn), 2024-2030
Table 26. By Country - South America Service Level Management Software Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Service Level Management Software Revenue, (US$, Mn), 2024-2030
Table 28. By Country - Middle East & Africa Service Level Management Software Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Service Level Management Software Revenue, (US$, Mn), 2024-2030
Table 30. ServiceNow Company Summary
Table 31. ServiceNow Service Level Management Software Product Offerings
Table 32. ServiceNow Service Level Management Software Revenue (US$, Mn) & (2018-2023)
Table 33. ServiceNow Key News & Latest Developments
Table 34. Micro Focus Company Summary
Table 35. Micro Focus Service Level Management Software Product Offerings
Table 36. Micro Focus Service Level Management Software Revenue (US$, Mn) & (2018-2023)
Table 37. Micro Focus Key News & Latest Developments
Table 38. SysAid Company Summary
Table 39. SysAid Service Level Management Software Product Offerings
Table 40. SysAid Service Level Management Software Revenue (US$, Mn) & (2018-2023)
Table 41. SysAid Key News & Latest Developments
Table 42. Interlink Software Company Summary
Table 43. Interlink Software Service Level Management Software Product Offerings
Table 44. Interlink Software Service Level Management Software Revenue (US$, Mn) & (2018-2023)
Table 45. Interlink Software Key News & Latest Developments
Table 46. Alemba Company Summary
Table 47. Alemba Service Level Management Software Product Offerings
Table 48. Alemba Service Level Management Software Revenue (US$, Mn) & (2018-2023)
Table 49. Alemba Key News & Latest Developments
Table 50. Ivanti Company Summary
Table 51. Ivanti Service Level Management Software Product Offerings
Table 52. Ivanti Service Level Management Software Revenue (US$, Mn) & (2018-2023)
Table 53. Ivanti Key News & Latest Developments
Table 54. Marval Company Summary
Table 55. Marval Service Level Management Software Product Offerings
Table 56. Marval Service Level Management Software Revenue (US$, Mn) & (2018-2023)
Table 57. Marval Key News & Latest Developments
Table 58. PhaseWare Company Summary
Table 59. PhaseWare Service Level Management Software Product Offerings
Table 60. PhaseWare Service Level Management Software Revenue (US$, Mn) & (2018-2023)
Table 61. PhaseWare Key News & Latest Developments
Table 62. NetHelpDesk Company Summary
Table 63. NetHelpDesk Service Level Management Software Product Offerings
Table 64. NetHelpDesk Service Level Management Software Revenue (US$, Mn) & (2018-2023)
Table 65. NetHelpDesk Key News & Latest Developments
Table 66. SMART Service Desk Company Summary
Table 67. SMART Service Desk Service Level Management Software Product Offerings
Table 68. SMART Service Desk Service Level Management Software Revenue (US$, Mn) & (2018-2023)
Table 69. SMART Service Desk Key News & Latest Developments
Table 70. Autotask Company Summary
Table 71. Autotask Service Level Management Software Product Offerings
Table 72. Autotask Service Level Management Software Revenue (US$, Mn) & (2018-2023)
Table 73. Autotask Key News & Latest Developments
Table 74. bpm'online Company Summary
Table 75. bpm'online Service Level Management Software Product Offerings
Table 76. bpm'online Service Level Management Software Revenue (US$, Mn) & (2018-2023)
Table 77. bpm'online Key News & Latest Developments
List of Figures
Figure 1. Service Level Management Software Segment by Type in 2022
Figure 2. Service Level Management Software Segment by Application in 2022
Figure 3. Global Service Level Management Software Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Service Level Management Software Market Size: 2022 VS 2030 (US$, Mn)
Figure 6. Global Service Level Management Software Revenue, 2018-2030 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Service Level Management Software Revenue in 2022
Figure 8. By Type - Global Service Level Management Software Revenue Market Share, 2018-2030
Figure 9. By Application - Global Service Level Management Software Revenue Market Share, 2018-2030
Figure 10. By Type - Global Service Level Management Software Revenue, (US$, Mn), 2022 & 2030
Figure 11. By Type - Global Service Level Management Software Revenue Market Share, 2018-2030
Figure 12. By Application - Global Service Level Management Software Revenue, (US$, Mn), 2022 & 2030
Figure 13. By Application - Global Service Level Management Software Revenue Market Share, 2018-2030
Figure 14. By Region - Global Service Level Management Software Revenue Market Share, 2018-2030
Figure 15. By Country - North America Service Level Management Software Revenue Market Share, 2018-2030
Figure 16. US Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 17. Canada Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 18. Mexico Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 19. By Country - Europe Service Level Management Software Revenue Market Share, 2018-2030
Figure 20. Germany Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 21. France Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 22. U.K. Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 23. Italy Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 24. Russia Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 25. Nordic Countries Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 26. Benelux Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 27. By Region - Asia Service Level Management Software Revenue Market Share, 2018-2030
Figure 28. China Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 29. Japan Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 30. South Korea Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 31. Southeast Asia Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 32. India Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 33. By Country - South America Service Level Management Software Revenue Market Share, 2018-2030
Figure 34. Brazil Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 35. Argentina Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 36. By Country - Middle East & Africa Service Level Management Software Revenue Market Share, 2018-2030
Figure 37. Turkey Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 38. Israel Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 39. Saudi Arabia Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 40. UAE Service Level Management Software Revenue, (US$, Mn), 2018-2030
Figure 41. ServiceNow Service Level Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. Micro Focus Service Level Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. SysAid Service Level Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Interlink Software Service Level Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Alemba Service Level Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Ivanti Service Level Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Marval Service Level Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. PhaseWare Service Level Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. NetHelpDesk Service Level Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. SMART Service Desk Service Level Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. Autotask Service Level Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. bpm'online Service Level Management Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
