The global Conversational AI Platform market was valued at US$ 2420.4 million in 2022 and is projected to reach US$ 5224.3 million by 2029, at a CAGR of 11.6% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The USA market for Global Conversational AI Platform market is estimated to increase from USD million in 2022 to reach USD million by 2030, at a CAGR during the forecast period of 2023 through 2030.
The China market for Global Conversational AI Platform market is estimated to increase from USD million in 2022 to reach USD million by 2030, at a CAGR during the forecast period of 2023 through 2030.
The Europe market for Global Conversational AI Platform market is estimated to increase from USD million in 2022 to reach USD million by 2030, at a CAGR during the forecast period of 2023 through 2030.
Conversational AI Platform offers a user-friendly dialog designer to help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.
This report aims to provide a comprehensive presentation of the global market for Conversational AI Platform, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational AI Platform. This report contains market size and forecasts of Conversational AI Platform in global, including the following market information:
- Global Conversational AI Platform Market Revenue, 2018-2023, 2024-2032, ($ millions)
- Global top five companies in 2022 (%)
Global core conversational AI platform players include IBM, Genesys, LivePerson etc. The top 3 companies hold a share about 35%. North America is the largest market, with a share about 38%, followed by Asia-Pacific and Europe with the share about 32% and 23%. In terms of product, app conversational AI platform is the largest segment, with a share over 51%. And in terms of application, the largest application is large enterprises, followed by SMEs.
We surveyed the Conversational AI Platform companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Conversational AI Platform Market, by Type, 2018-2023, 2024-2032 ($ millions)
Global Conversational AI Platform Market Segment Percentages, by Type, 2022 (%)
- Web-Based
- Installed
- iOS
- Android
Global Conversational AI Platform Market, by Application, 2018-2023, 2024-2032 ($ millions)
Global Conversational AI Platform Market Segment Percentages, by Application, 2022 (%)
- Personal Use
- Business Use
Global Conversational AI Platform Market, By Region and Country, 2018-2023, 2024-2032 ($ Millions)
Global Conversational AI Platform Market Segment Percentages, By Region and Country, 2022 (%)
- North America (United States, Canada, Mexico)
- Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe)
- Asia-Pacific (China, India, Japan, South Korea, Australia, Rest of APAC)
- The Middle East and Africa (Middle East, Africa)
- South and Central America (Brazil, Argentina, Rest of SCA)
Competitor Analysis
The report also provides analysis of leading market participants including:
- Key companies Conversational AI Platform revenues in global market, 2018-2023 (estimated), ($ millions)
- Key companies Conversational AI Platform revenues share in global market, 2022 (%)
key players include:
- IBM
- Avaamo
- Just AI
- LivePerson
- Kasisto
- Georgian Partners
- Cognigy
- Botjet
Outline of Major Chapters:
Chapter 1: Introduces the definition of Conversational AI Platform, market overview.
Chapter 2: Global Conversational AI Platform market size in revenue.
Chapter 3: Detailed analysis of Conversational AI Platform company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Conversational AI Platform in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Conversational AI Platform Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Conversational AI Platform Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Conversational AI Platform Overall Market Size
2.1 Global Conversational AI Platform Market Size: 2022 VS 2032
2.2 Global Conversational AI Platform Market Size, Prospects & Forecasts: 2018-2032
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Conversational AI Platform Players in Global Market
3.2 Top Global Conversational AI Platform Companies Ranked by Revenue
3.3 Global Conversational AI Platform Revenue by Companies
3.4 Top 3 and Top 5 Conversational AI Platform Companies in Global Market, by Revenue in 2022
3.5 Global Companies Conversational AI Platform Product Type
3.6 Tier 1, Tier 2 and Tier 3 Conversational AI Platform Players in Global Market
3.6.1 List of Global Tier 1 Conversational AI Platform Companies
3.6.2 List of Global Tier 2 and Tier 3 Conversational AI Platform Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Conversational AI Platform Market Size Markets, 2022 & 2032
4.1.2 Web-Based
4.1.3 Installed
4.1.4 iOS
4.1.5 Android
4.2 By Type - Global Conversational AI Platform Revenue & Forecasts
4.2.1 By Type - Global Conversational AI Platform Revenue, 2018-2023
4.2.2 By Type - Global Conversational AI Platform Revenue, 2024-2032
4.2.3 By Type - Global Conversational AI Platform Revenue Market Share, 2018-2032
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Conversational AI Platform Market Size, 2022 & 2032
5.1.2 Personal Use
5.1.3 Business Use
5.2 By Application - Global Conversational AI Platform Revenue & Forecasts
5.2.1 By Application - Global Conversational AI Platform Revenue, 2018-2023
5.2.2 By Application - Global Conversational AI Platform Revenue, 2024-2032
5.2.3 By Application - Global Conversational AI Platform Revenue Market Share, 2018-2032
6 Sights by Region
6.1 By Region - Global Conversational AI Platform Market Size, 2022 & 2032
6.2 By Region - Global Conversational AI Platform Revenue & Forecasts
6.2.1 By Region - Global Conversational AI Platform Revenue, 2018-2023
6.2.2 By Region - Global Conversational AI Platform Revenue, 2024-2032
6.2.3 By Region - Global Conversational AI Platform Revenue Market Share, 2018-2032
6.3 North America
6.3.1 By Country - North America Conversational AI Platform Revenue, 2018-2032
6.3.2 US Conversational AI Platform Market Size, 2018-2032
6.3.3 Canada Conversational AI Platform Market Size, 2018-2032
6.3.4 Mexico Conversational AI Platform Market Size, 2018-2032
6.4 Europe
6.4.1 By Country - Europe Conversational AI Platform Revenue, 2018-2032
6.4.2 Germany Conversational AI Platform Market Size, 2018-2032
6.4.3 France Conversational AI Platform Market Size, 2018-2032
6.4.4 U.K. Conversational AI Platform Market Size, 2018-2032
6.4.5 Italy Conversational AI Platform Market Size, 2018-2032
6.4.6 Russia Conversational AI Platform Market Size, 2018-2032
6.4.7 Nordic Countries Conversational AI Platform Market Size, 2018-2032
6.4.8 Benelux Conversational AI Platform Market Size, 2018-2032
6.5 Asia
6.5.1 By Region - Asia Conversational AI Platform Revenue, 2018-2032
6.5.2 China Conversational AI Platform Market Size, 2018-2032
6.5.3 Japan Conversational AI Platform Market Size, 2018-2032
6.5.4 South Korea Conversational AI Platform Market Size, 2018-2032
6.5.5 Southeast Asia Conversational AI Platform Market Size, 2018-2032
6.5.6 India Conversational AI Platform Market Size, 2018-2032
6.6 South America
6.6.1 By Country - South America Conversational AI Platform Revenue, 2018-2032
6.6.2 Brazil Conversational AI Platform Market Size, 2018-2032
6.6.3 Argentina Conversational AI Platform Market Size, 2018-2032
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Conversational AI Platform Revenue, 2018-2032
6.7.2 Turkey Conversational AI Platform Market Size, 2018-2032
6.7.3 Israel Conversational AI Platform Market Size, 2018-2032
6.7.4 Saudi Arabia Conversational AI Platform Market Size, 2018-2032
6.7.5 UAE Conversational AI Platform Market Size, 2018-2032
7 Conversational AI Platform Companies Profiles
7.1 IBM
7.1.1 IBM Company Summary
7.1.2 IBM Business Overview
7.1.3 IBM Conversational AI Platform Major Product Offerings
7.1.4 IBM Conversational AI Platform Revenue in Global Market (2018-2023)
7.1.5 IBM Key News & Latest Developments
7.2 Avaamo
7.2.1 Avaamo Company Summary
7.2.2 Avaamo Business Overview
7.2.3 Avaamo Conversational AI Platform Major Product Offerings
7.2.4 Avaamo Conversational AI Platform Revenue in Global Market (2018-2023)
7.2.5 Avaamo Key News & Latest Developments
7.3 Just AI
7.3.1 Just AI Company Summary
7.3.2 Just AI Business Overview
7.3.3 Just AI Conversational AI Platform Major Product Offerings
7.3.4 Just AI Conversational AI Platform Revenue in Global Market (2018-2023)
7.3.5 Just AI Key News & Latest Developments
7.4 LivePerson
7.4.1 LivePerson Company Summary
7.4.2 LivePerson Business Overview
7.4.3 LivePerson Conversational AI Platform Major Product Offerings
7.4.4 LivePerson Conversational AI Platform Revenue in Global Market (2018-2023)
7.4.5 LivePerson Key News & Latest Developments
7.5 Kasisto
7.5.1 Kasisto Company Summary
7.5.2 Kasisto Business Overview
7.5.3 Kasisto Conversational AI Platform Major Product Offerings
7.5.4 Kasisto Conversational AI Platform Revenue in Global Market (2018-2023)
7.5.5 Kasisto Key News & Latest Developments
7.6 Georgian Partners
7.6.1 Georgian Partners Company Summary
7.6.2 Georgian Partners Business Overview
7.6.3 Georgian Partners Conversational AI Platform Major Product Offerings
7.6.4 Georgian Partners Conversational AI Platform Revenue in Global Market (2018-2023)
7.6.5 Georgian Partners Key News & Latest Developments
7.7 Cognigy
7.7.1 Cognigy Company Summary
7.7.2 Cognigy Business Overview
7.7.3 Cognigy Conversational AI Platform Major Product Offerings
7.7.4 Cognigy Conversational AI Platform Revenue in Global Market (2018-2023)
7.7.5 Cognigy Key News & Latest Developments
7.8 Botjet
7.8.1 Botjet Company Summary
7.8.2 Botjet Business Overview
7.8.3 Botjet Conversational AI Platform Major Product Offerings
7.8.4 Botjet Conversational AI Platform Revenue in Global Market (2018-2023)
7.8.5 Botjet Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Conversational AI Platform Market Opportunities & Trends in Global Market
Table 2. Conversational AI Platform Market Drivers in Global Market
Table 3. Conversational AI Platform Market Restraints in Global Market
Table 4. Key Players of Conversational AI Platform in Global Market
Table 5. Top Conversational AI Platform Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Conversational AI Platform Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Conversational AI Platform Revenue Share by Companies, 2018-2023
Table 8. Global Companies Conversational AI Platform Product Type
Table 9. List of Global Tier 1 Conversational AI Platform Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Conversational AI Platform Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Conversational AI Platform Revenue, (US$, Mn), 2022 & 2032
Table 12. By Type - Conversational AI Platform Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Conversational AI Platform Revenue in Global (US$, Mn), 2024-2032
Table 14. By Application ? Global Conversational AI Platform Revenue, (US$, Mn), 2022 & 2032
Table 15. By Application - Conversational AI Platform Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Conversational AI Platform Revenue in Global (US$, Mn), 2024-2032
Table 17. By Region ? Global Conversational AI Platform Revenue, (US$, Mn), 2022 & 2032
Table 18. By Region - Global Conversational AI Platform Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Conversational AI Platform Revenue (US$, Mn), 2024-2032
Table 20. By Country - North America Conversational AI Platform Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Conversational AI Platform Revenue, (US$, Mn), 2024-2032
Table 22. By Country - Europe Conversational AI Platform Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Conversational AI Platform Revenue, (US$, Mn), 2024-2032
Table 24. By Region - Asia Conversational AI Platform Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Conversational AI Platform Revenue, (US$, Mn), 2024-2032
Table 26. By Country - South America Conversational AI Platform Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Conversational AI Platform Revenue, (US$, Mn), 2024-2032
Table 28. By Country - Middle East & Africa Conversational AI Platform Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Conversational AI Platform Revenue, (US$, Mn), 2024-2032
Table 30. IBM Company Summary
Table 31. IBM Conversational AI Platform Product Offerings
Table 32. IBM Conversational AI Platform Revenue (US$, Mn) & (2018-2023)
Table 33. IBM Key News & Latest Developments
Table 34. Avaamo Company Summary
Table 35. Avaamo Conversational AI Platform Product Offerings
Table 36. Avaamo Conversational AI Platform Revenue (US$, Mn) & (2018-2023)
Table 37. Avaamo Key News & Latest Developments
Table 38. Just AI Company Summary
Table 39. Just AI Conversational AI Platform Product Offerings
Table 40. Just AI Conversational AI Platform Revenue (US$, Mn) & (2018-2023)
Table 41. Just AI Key News & Latest Developments
Table 42. LivePerson Company Summary
Table 43. LivePerson Conversational AI Platform Product Offerings
Table 44. LivePerson Conversational AI Platform Revenue (US$, Mn) & (2018-2023)
Table 45. LivePerson Key News & Latest Developments
Table 46. Kasisto Company Summary
Table 47. Kasisto Conversational AI Platform Product Offerings
Table 48. Kasisto Conversational AI Platform Revenue (US$, Mn) & (2018-2023)
Table 49. Kasisto Key News & Latest Developments
Table 50. Georgian Partners Company Summary
Table 51. Georgian Partners Conversational AI Platform Product Offerings
Table 52. Georgian Partners Conversational AI Platform Revenue (US$, Mn) & (2018-2023)
Table 53. Georgian Partners Key News & Latest Developments
Table 54. Cognigy Company Summary
Table 55. Cognigy Conversational AI Platform Product Offerings
Table 56. Cognigy Conversational AI Platform Revenue (US$, Mn) & (2018-2023)
Table 57. Cognigy Key News & Latest Developments
Table 58. Botjet Company Summary
Table 59. Botjet Conversational AI Platform Product Offerings
Table 60. Botjet Conversational AI Platform Revenue (US$, Mn) & (2018-2023)
Table 61. Botjet Key News & Latest Developments
List of Figures
Figure 1. Conversational AI Platform Segment by Type in 2022
Figure 2. Conversational AI Platform Segment by Application in 2022
Figure 3. Global Conversational AI Platform Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Conversational AI Platform Market Size: 2022 VS 2032 (US$, Mn)
Figure 6. Global Conversational AI Platform Revenue, 2018-2032 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Conversational AI Platform Revenue in 2022
Figure 8. By Type - Global Conversational AI Platform Revenue Market Share, 2018-2032
Figure 9. By Application - Global Conversational AI Platform Revenue Market Share, 2018-2032
Figure 10. By Type - Global Conversational AI Platform Revenue, (US$, Mn), 2022 & 2032
Figure 11. By Type - Global Conversational AI Platform Revenue Market Share, 2018-2032
Figure 12. By Application - Global Conversational AI Platform Revenue, (US$, Mn), 2022 & 2032
Figure 13. By Application - Global Conversational AI Platform Revenue Market Share, 2018-2032
Figure 14. By Region - Global Conversational AI Platform Revenue Market Share, 2018-2032
Figure 15. By Country - North America Conversational AI Platform Revenue Market Share, 2018-2032
Figure 16. US Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 17. Canada Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 18. Mexico Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 19. By Country - Europe Conversational AI Platform Revenue Market Share, 2018-2032
Figure 20. Germany Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 21. France Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 22. U.K. Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 23. Italy Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 24. Russia Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 25. Nordic Countries Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 26. Benelux Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 27. By Region - Asia Conversational AI Platform Revenue Market Share, 2018-2032
Figure 28. China Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 29. Japan Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 30. South Korea Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 31. Southeast Asia Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 32. India Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 33. By Country - South America Conversational AI Platform Revenue Market Share, 2018-2032
Figure 34. Brazil Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 35. Argentina Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 36. By Country - Middle East & Africa Conversational AI Platform Revenue Market Share, 2018-2032
Figure 37. Turkey Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 38. Israel Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 39. Saudi Arabia Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 40. UAE Conversational AI Platform Revenue, (US$, Mn), 2018-2032
Figure 41. IBM Conversational AI Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. Avaamo Conversational AI Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Just AI Conversational AI Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. LivePerson Conversational AI Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Kasisto Conversational AI Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Georgian Partners Conversational AI Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Cognigy Conversational AI Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Botjet Conversational AI Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
