This report aims to provide a comprehensive presentation of the global market for Customer Journey Management, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Journey Management. This report contains market size and forecasts of Customer Journey Management in global, including the following market information:
Global Customer Journey Management Market Revenue, 2018-2023, 2024-2032, ($ millions)
Global top five companies in 2022 (%)
The global Customer Journey Management market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Cloud-based Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Customer Journey Management include Adob??e Inc., CustomerThink Corp., Genesys, HCL Technologies Limited, Medallia Inc., MoEngage, Inc., NEC Corporation, NICE Ltd. and Oracle Corporation, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
WE surveyed the Customer Journey Management companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Customer Journey Management Market, by Type, 2018-2023, 2024-2032 ($ millions)
Global Customer Journey Management Market Segment Percentages, by Type, 2022 (%)
Cloud-based
On-premise
Global Customer Journey Management Market, by Application, 2018-2023, 2024-2032 ($ millions)
Global Customer Journey Management Market Segment Percentages, by Application, 2022 (%)
Automotive and Transport
Business and Finance
Chemicals
Consumer Goods and Services
Food and Beverage
Government and Public Sector
Others
Global Customer Journey Management Market, By Region and Country, 2018-2023, 2024-2032 ($ Millions)
Global Customer Journey Management Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Customer Journey Management revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Customer Journey Management revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Adob??e Inc.
CustomerThink Corp.
Genesys
HCL Technologies Limited
Medallia Inc.
MoEngage, Inc.
NEC Corporation
NICE Ltd.
Oracle Corporation
Pegasystems Inc.
Quadient Group
Salesforce.com, Inc.
SAP SE
SAS Institute Inc.
SVMK Inc.
Thematic Analysis Inc.
Totango, Inc.
UXPressia Inc.
Verint group
WalkMe Inc
Zendesk Inc.
Zoho Corporation Pvt. Ltd
Qmatic
Outline of Major Chapters:
Chapter 1: Introduces the definition of Customer Journey Management, market overview.
Chapter 2: Global Customer Journey Management market size in revenue.
Chapter 3: Detailed analysis of Customer Journey Management company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Customer Journey Management in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Customer Journey Management Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Journey Management Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Journey Management Overall Market Size
2.1 Global Customer Journey Management Market Size: 2022 VS 2032
2.2 Global Customer Journey Management Market Size, Prospects & Forecasts: 2018-2032
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Journey Management Players in Global Market
3.2 Top Global Customer Journey Management Companies Ranked by Revenue
3.3 Global Customer Journey Management Revenue by Companies
3.4 Top 3 and Top 5 Customer Journey Management Companies in Global Market, by Revenue in 2022
3.5 Global Companies Customer Journey Management Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Journey Management Players in Global Market
3.6.1 List of Global Tier 1 Customer Journey Management Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Journey Management Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Customer Journey Management Market Size Markets, 2022 & 2032
4.1.2 Cloud-based
4.1.3 On-premise
4.2 By Type - Global Customer Journey Management Revenue & Forecasts
4.2.1 By Type - Global Customer Journey Management Revenue, 2018-2023
4.2.2 By Type - Global Customer Journey Management Revenue, 2024-2032
4.2.3 By Type - Global Customer Journey Management Revenue Market Share, 2018-2032
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Journey Management Market Size, 2022 & 2032
5.1.2 Automotive and Transport
5.1.3 Business and Finance
5.1.4 Chemicals
5.1.5 Consumer Goods and Services
5.1.6 Food and Beverage
5.1.7 Government and Public Sector
5.1.8 Others
5.2 By Application - Global Customer Journey Management Revenue & Forecasts
5.2.1 By Application - Global Customer Journey Management Revenue, 2018-2023
5.2.2 By Application - Global Customer Journey Management Revenue, 2024-2032
5.2.3 By Application - Global Customer Journey Management Revenue Market Share, 2018-2032
6 Sights by Region
6.1 By Region - Global Customer Journey Management Market Size, 2022 & 2032
6.2 By Region - Global Customer Journey Management Revenue & Forecasts
6.2.1 By Region - Global Customer Journey Management Revenue, 2018-2023
6.2.2 By Region - Global Customer Journey Management Revenue, 2024-2032
6.2.3 By Region - Global Customer Journey Management Revenue Market Share, 2018-2032
6.3 North America
6.3.1 By Country - North America Customer Journey Management Revenue, 2018-2032
6.3.2 US Customer Journey Management Market Size, 2018-2032
6.3.3 Canada Customer Journey Management Market Size, 2018-2032
6.3.4 Mexico Customer Journey Management Market Size, 2018-2032
6.4 Europe
6.4.1 By Country - Europe Customer Journey Management Revenue, 2018-2032
6.4.2 Germany Customer Journey Management Market Size, 2018-2032
6.4.3 France Customer Journey Management Market Size, 2018-2032
6.4.4 U.K. Customer Journey Management Market Size, 2018-2032
6.4.5 Italy Customer Journey Management Market Size, 2018-2032
6.4.6 Russia Customer Journey Management Market Size, 2018-2032
6.4.7 Nordic Countries Customer Journey Management Market Size, 2018-2032
6.4.8 Benelux Customer Journey Management Market Size, 2018-2032
6.5 Asia
6.5.1 By Region - Asia Customer Journey Management Revenue, 2018-2032
6.5.2 China Customer Journey Management Market Size, 2018-2032
6.5.3 Japan Customer Journey Management Market Size, 2018-2032
6.5.4 South Korea Customer Journey Management Market Size, 2018-2032
6.5.5 Southeast Asia Customer Journey Management Market Size, 2018-2032
6.5.6 India Customer Journey Management Market Size, 2018-2032
6.6 South America
6.6.1 By Country - South America Customer Journey Management Revenue, 2018-2032
6.6.2 Brazil Customer Journey Management Market Size, 2018-2032
6.6.3 Argentina Customer Journey Management Market Size, 2018-2032
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Journey Management Revenue, 2018-2032
6.7.2 Turkey Customer Journey Management Market Size, 2018-2032
6.7.3 Israel Customer Journey Management Market Size, 2018-2032
6.7.4 Saudi Arabia Customer Journey Management Market Size, 2018-2032
6.7.5 UAE Customer Journey Management Market Size, 2018-2032
7 Customer Journey Management Companies Profiles
7.1 Adob??e Inc.
7.1.1 Adob??e Inc. Company Summary
7.1.2 Adob??e Inc. Business Overview
7.1.3 Adob??e Inc. Customer Journey Management Major Product Offerings
7.1.4 Adob??e Inc. Customer Journey Management Revenue in Global Market (2018-2023)
7.1.5 Adob??e Inc. Key News & Latest Developments
7.2 CustomerThink Corp.
7.2.1 CustomerThink Corp. Company Summary
7.2.2 CustomerThink Corp. Business Overview
7.2.3 CustomerThink Corp. Customer Journey Management Major Product Offerings
7.2.4 CustomerThink Corp. Customer Journey Management Revenue in Global Market (2018-2023)
7.2.5 CustomerThink Corp. Key News & Latest Developments
7.3 Genesys
7.3.1 Genesys Company Summary
7.3.2 Genesys Business Overview
7.3.3 Genesys Customer Journey Management Major Product Offerings
7.3.4 Genesys Customer Journey Management Revenue in Global Market (2018-2023)
7.3.5 Genesys Key News & Latest Developments
7.4 HCL Technologies Limited
7.4.1 HCL Technologies Limited Company Summary
7.4.2 HCL Technologies Limited Business Overview
7.4.3 HCL Technologies Limited Customer Journey Management Major Product Offerings
7.4.4 HCL Technologies Limited Customer Journey Management Revenue in Global Market (2018-2023)
7.4.5 HCL Technologies Limited Key News & Latest Developments
7.5 Medallia Inc.
7.5.1 Medallia Inc. Company Summary
7.5.2 Medallia Inc. Business Overview
7.5.3 Medallia Inc. Customer Journey Management Major Product Offerings
7.5.4 Medallia Inc. Customer Journey Management Revenue in Global Market (2018-2023)
7.5.5 Medallia Inc. Key News & Latest Developments
7.6 MoEngage, Inc.
7.6.1 MoEngage, Inc. Company Summary
7.6.2 MoEngage, Inc. Business Overview
7.6.3 MoEngage, Inc. Customer Journey Management Major Product Offerings
7.6.4 MoEngage, Inc. Customer Journey Management Revenue in Global Market (2018-2023)
7.6.5 MoEngage, Inc. Key News & Latest Developments
7.7 NEC Corporation
7.7.1 NEC Corporation Company Summary
7.7.2 NEC Corporation Business Overview
7.7.3 NEC Corporation Customer Journey Management Major Product Offerings
7.7.4 NEC Corporation Customer Journey Management Revenue in Global Market (2018-2023)
7.7.5 NEC Corporation Key News & Latest Developments
7.8 NICE Ltd.
7.8.1 NICE Ltd. Company Summary
7.8.2 NICE Ltd. Business Overview
7.8.3 NICE Ltd. Customer Journey Management Major Product Offerings
7.8.4 NICE Ltd. Customer Journey Management Revenue in Global Market (2018-2023)
7.8.5 NICE Ltd. Key News & Latest Developments
7.9 Oracle Corporation
7.9.1 Oracle Corporation Company Summary
7.9.2 Oracle Corporation Business Overview
7.9.3 Oracle Corporation Customer Journey Management Major Product Offerings
7.9.4 Oracle Corporation Customer Journey Management Revenue in Global Market (2018-2023)
7.9.5 Oracle Corporation Key News & Latest Developments
7.10 Pegasystems Inc.
7.10.1 Pegasystems Inc. Company Summary
7.10.2 Pegasystems Inc. Business Overview
7.10.3 Pegasystems Inc. Customer Journey Management Major Product Offerings
7.10.4 Pegasystems Inc. Customer Journey Management Revenue in Global Market (2018-2023)
7.10.5 Pegasystems Inc. Key News & Latest Developments
7.11 Quadient Group
7.11.1 Quadient Group Company Summary
7.11.2 Quadient Group Business Overview
7.11.3 Quadient Group Customer Journey Management Major Product Offerings
7.11.4 Quadient Group Customer Journey Management Revenue in Global Market (2018-2023)
7.11.5 Quadient Group Key News & Latest Developments
7.12 Salesforce.com, Inc.
7.12.1 Salesforce.com, Inc. Company Summary
7.12.2 Salesforce.com, Inc. Business Overview
7.12.3 Salesforce.com, Inc. Customer Journey Management Major Product Offerings
7.12.4 Salesforce.com, Inc. Customer Journey Management Revenue in Global Market (2018-2023)
7.12.5 Salesforce.com, Inc. Key News & Latest Developments
7.13 SAP SE
7.13.1 SAP SE Company Summary
7.13.2 SAP SE Business Overview
7.13.3 SAP SE Customer Journey Management Major Product Offerings
7.13.4 SAP SE Customer Journey Management Revenue in Global Market (2018-2023)
7.13.5 SAP SE Key News & Latest Developments
7.14 SAS Institute Inc.
7.14.1 SAS Institute Inc. Company Summary
7.14.2 SAS Institute Inc. Business Overview
7.14.3 SAS Institute Inc. Customer Journey Management Major Product Offerings
7.14.4 SAS Institute Inc. Customer Journey Management Revenue in Global Market (2018-2023)
7.14.5 SAS Institute Inc. Key News & Latest Developments
7.15 SVMK Inc.
7.15.1 SVMK Inc. Company Summary
7.15.2 SVMK Inc. Business Overview
7.15.3 SVMK Inc. Customer Journey Management Major Product Offerings
7.15.4 SVMK Inc. Customer Journey Management Revenue in Global Market (2018-2023)
7.15.5 SVMK Inc. Key News & Latest Developments
7.16 Thematic Analysis Inc.
7.16.1 Thematic Analysis Inc. Company Summary
7.16.2 Thematic Analysis Inc. Business Overview
7.16.3 Thematic Analysis Inc. Customer Journey Management Major Product Offerings
7.16.4 Thematic Analysis Inc. Customer Journey Management Revenue in Global Market (2018-2023)
7.16.5 Thematic Analysis Inc. Key News & Latest Developments
7.17 Totango, Inc.
7.17.1 Totango, Inc. Company Summary
7.17.2 Totango, Inc. Business Overview
7.17.3 Totango, Inc. Customer Journey Management Major Product Offerings
7.17.4 Totango, Inc. Customer Journey Management Revenue in Global Market (2018-2023)
7.17.5 Totango, Inc. Key News & Latest Developments
7.18 UXPressia Inc.
7.18.1 UXPressia Inc. Company Summary
7.18.2 UXPressia Inc. Business Overview
7.18.3 UXPressia Inc. Customer Journey Management Major Product Offerings
7.18.4 UXPressia Inc. Customer Journey Management Revenue in Global Market (2018-2023)
7.18.5 UXPressia Inc. Key News & Latest Developments
7.19 Verint group
7.19.1 Verint group Company Summary
7.19.2 Verint group Business Overview
7.19.3 Verint group Customer Journey Management Major Product Offerings
7.19.4 Verint group Customer Journey Management Revenue in Global Market (2018-2023)
7.19.5 Verint group Key News & Latest Developments
7.20 WalkMe Inc
7.20.1 WalkMe Inc Company Summary
7.20.2 WalkMe Inc Business Overview
7.20.3 WalkMe Inc Customer Journey Management Major Product Offerings
7.20.4 WalkMe Inc Customer Journey Management Revenue in Global Market (2018-2023)
7.20.5 WalkMe Inc Key News & Latest Developments
7.21 Zendesk Inc.
7.21.1 Zendesk Inc. Company Summary
7.21.2 Zendesk Inc. Business Overview
7.21.3 Zendesk Inc. Customer Journey Management Major Product Offerings
7.21.4 Zendesk Inc. Customer Journey Management Revenue in Global Market (2018-2023)
7.21.5 Zendesk Inc. Key News & Latest Developments
7.22 Zoho Corporation Pvt. Ltd
7.22.1 Zoho Corporation Pvt. Ltd Company Summary
7.22.2 Zoho Corporation Pvt. Ltd Business Overview
7.22.3 Zoho Corporation Pvt. Ltd Customer Journey Management Major Product Offerings
7.22.4 Zoho Corporation Pvt. Ltd Customer Journey Management Revenue in Global Market (2018-2023)
7.22.5 Zoho Corporation Pvt. Ltd Key News & Latest Developments
7.23 Qmatic
7.23.1 Qmatic Company Summary
7.23.2 Qmatic Business Overview
7.23.3 Qmatic Customer Journey Management Major Product Offerings
7.23.4 Qmatic Customer Journey Management Revenue in Global Market (2018-2023)
7.23.5 Qmatic Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Customer Journey Management Market Opportunities & Trends in Global Market
Table 2. Customer Journey Management Market Drivers in Global Market
Table 3. Customer Journey Management Market Restraints in Global Market
Table 4. Key Players of Customer Journey Management in Global Market
Table 5. Top Customer Journey Management Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Customer Journey Management Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Customer Journey Management Revenue Share by Companies, 2018-2023
Table 8. Global Companies Customer Journey Management Product Type
Table 9. List of Global Tier 1 Customer Journey Management Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Journey Management Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Customer Journey Management Revenue, (US$, Mn), 2022 & 2032
Table 12. By Type - Customer Journey Management Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Customer Journey Management Revenue in Global (US$, Mn), 2024-2032
Table 14. By Application ? Global Customer Journey Management Revenue, (US$, Mn), 2022 & 2032
Table 15. By Application - Customer Journey Management Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Customer Journey Management Revenue in Global (US$, Mn), 2024-2032
Table 17. By Region ? Global Customer Journey Management Revenue, (US$, Mn), 2022 & 2032
Table 18. By Region - Global Customer Journey Management Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Customer Journey Management Revenue (US$, Mn), 2024-2032
Table 20. By Country - North America Customer Journey Management Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Customer Journey Management Revenue, (US$, Mn), 2024-2032
Table 22. By Country - Europe Customer Journey Management Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Customer Journey Management Revenue, (US$, Mn), 2024-2032
Table 24. By Region - Asia Customer Journey Management Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Customer Journey Management Revenue, (US$, Mn), 2024-2032
Table 26. By Country - South America Customer Journey Management Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Customer Journey Management Revenue, (US$, Mn), 2024-2032
Table 28. By Country - Middle East & Africa Customer Journey Management Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Customer Journey Management Revenue, (US$, Mn), 2024-2032
Table 30. Adob??e Inc. Company Summary
Table 31. Adob??e Inc. Customer Journey Management Product Offerings
Table 32. Adob??e Inc. Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 33. Adob??e Inc. Key News & Latest Developments
Table 34. CustomerThink Corp. Company Summary
Table 35. CustomerThink Corp. Customer Journey Management Product Offerings
Table 36. CustomerThink Corp. Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 37. CustomerThink Corp. Key News & Latest Developments
Table 38. Genesys Company Summary
Table 39. Genesys Customer Journey Management Product Offerings
Table 40. Genesys Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 41. Genesys Key News & Latest Developments
Table 42. HCL Technologies Limited Company Summary
Table 43. HCL Technologies Limited Customer Journey Management Product Offerings
Table 44. HCL Technologies Limited Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 45. HCL Technologies Limited Key News & Latest Developments
Table 46. Medallia Inc. Company Summary
Table 47. Medallia Inc. Customer Journey Management Product Offerings
Table 48. Medallia Inc. Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 49. Medallia Inc. Key News & Latest Developments
Table 50. MoEngage, Inc. Company Summary
Table 51. MoEngage, Inc. Customer Journey Management Product Offerings
Table 52. MoEngage, Inc. Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 53. MoEngage, Inc. Key News & Latest Developments
Table 54. NEC Corporation Company Summary
Table 55. NEC Corporation Customer Journey Management Product Offerings
Table 56. NEC Corporation Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 57. NEC Corporation Key News & Latest Developments
Table 58. NICE Ltd. Company Summary
Table 59. NICE Ltd. Customer Journey Management Product Offerings
Table 60. NICE Ltd. Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 61. NICE Ltd. Key News & Latest Developments
Table 62. Oracle Corporation Company Summary
Table 63. Oracle Corporation Customer Journey Management Product Offerings
Table 64. Oracle Corporation Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 65. Oracle Corporation Key News & Latest Developments
Table 66. Pegasystems Inc. Company Summary
Table 67. Pegasystems Inc. Customer Journey Management Product Offerings
Table 68. Pegasystems Inc. Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 69. Pegasystems Inc. Key News & Latest Developments
Table 70. Quadient Group Company Summary
Table 71. Quadient Group Customer Journey Management Product Offerings
Table 72. Quadient Group Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 73. Quadient Group Key News & Latest Developments
Table 74. Salesforce.com, Inc. Company Summary
Table 75. Salesforce.com, Inc. Customer Journey Management Product Offerings
Table 76. Salesforce.com, Inc. Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 77. Salesforce.com, Inc. Key News & Latest Developments
Table 78. SAP SE Company Summary
Table 79. SAP SE Customer Journey Management Product Offerings
Table 80. SAP SE Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 81. SAP SE Key News & Latest Developments
Table 82. SAS Institute Inc. Company Summary
Table 83. SAS Institute Inc. Customer Journey Management Product Offerings
Table 84. SAS Institute Inc. Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 85. SAS Institute Inc. Key News & Latest Developments
Table 86. SVMK Inc. Company Summary
Table 87. SVMK Inc. Customer Journey Management Product Offerings
Table 88. SVMK Inc. Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 89. SVMK Inc. Key News & Latest Developments
Table 90. Thematic Analysis Inc. Company Summary
Table 91. Thematic Analysis Inc. Customer Journey Management Product Offerings
Table 92. Thematic Analysis Inc. Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 93. Thematic Analysis Inc. Key News & Latest Developments
Table 94. Totango, Inc. Company Summary
Table 95. Totango, Inc. Customer Journey Management Product Offerings
Table 96. Totango, Inc. Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 97. Totango, Inc. Key News & Latest Developments
Table 98. UXPressia Inc. Company Summary
Table 99. UXPressia Inc. Customer Journey Management Product Offerings
Table 100. UXPressia Inc. Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 101. UXPressia Inc. Key News & Latest Developments
Table 102. Verint group Company Summary
Table 103. Verint group Customer Journey Management Product Offerings
Table 104. Verint group Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 105. Verint group Key News & Latest Developments
Table 106. WalkMe Inc Company Summary
Table 107. WalkMe Inc Customer Journey Management Product Offerings
Table 108. WalkMe Inc Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 109. WalkMe Inc Key News & Latest Developments
Table 110. Zendesk Inc. Company Summary
Table 111. Zendesk Inc. Customer Journey Management Product Offerings
Table 112. Zendesk Inc. Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 113. Zendesk Inc. Key News & Latest Developments
Table 114. Zoho Corporation Pvt. Ltd Company Summary
Table 115. Zoho Corporation Pvt. Ltd Customer Journey Management Product Offerings
Table 116. Zoho Corporation Pvt. Ltd Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 117. Zoho Corporation Pvt. Ltd Key News & Latest Developments
Table 118. Qmatic Company Summary
Table 119. Qmatic Customer Journey Management Product Offerings
Table 120. Qmatic Customer Journey Management Revenue (US$, Mn) & (2018-2023)
Table 121. Qmatic Key News & Latest Developments
List of Figures
Figure 1. Customer Journey Management Segment by Type in 2022
Figure 2. Customer Journey Management Segment by Application in 2022
Figure 3. Global Customer Journey Management Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Customer Journey Management Market Size: 2022 VS 2032 (US$, Mn)
Figure 6. Global Customer Journey Management Revenue, 2018-2032 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Journey Management Revenue in 2022
Figure 8. By Type - Global Customer Journey Management Revenue Market Share, 2018-2032
Figure 9. By Application - Global Customer Journey Management Revenue Market Share, 2018-2032
Figure 10. By Type - Global Customer Journey Management Revenue, (US$, Mn), 2022 & 2032
Figure 11. By Type - Global Customer Journey Management Revenue Market Share, 2018-2032
Figure 12. By Application - Global Customer Journey Management Revenue, (US$, Mn), 2022 & 2032
Figure 13. By Application - Global Customer Journey Management Revenue Market Share, 2018-2032
Figure 14. By Region - Global Customer Journey Management Revenue Market Share, 2018-2032
Figure 15. By Country - North America Customer Journey Management Revenue Market Share, 2018-2032
Figure 16. US Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 17. Canada Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 18. Mexico Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 19. By Country - Europe Customer Journey Management Revenue Market Share, 2018-2032
Figure 20. Germany Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 21. France Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 22. U.K. Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 23. Italy Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 24. Russia Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 25. Nordic Countries Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 26. Benelux Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 27. By Region - Asia Customer Journey Management Revenue Market Share, 2018-2032
Figure 28. China Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 29. Japan Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 30. South Korea Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 31. Southeast Asia Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 32. India Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 33. By Country - South America Customer Journey Management Revenue Market Share, 2018-2032
Figure 34. Brazil Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 35. Argentina Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 36. By Country - Middle East & Africa Customer Journey Management Revenue Market Share, 2018-2032
Figure 37. Turkey Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 38. Israel Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 39. Saudi Arabia Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 40. UAE Customer Journey Management Revenue, (US$, Mn), 2018-2032
Figure 41. Adob??e Inc. Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. CustomerThink Corp. Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Genesys Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. HCL Technologies Limited Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Medallia Inc. Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. MoEngage, Inc. Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. NEC Corporation Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. NICE Ltd. Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Oracle Corporation Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. Pegasystems Inc. Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. Quadient Group Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. Salesforce.com, Inc. Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 53. SAP SE Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 54. SAS Institute Inc. Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 55. SVMK Inc. Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 56. Thematic Analysis Inc. Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 57. Totango, Inc. Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 58. UXPressia Inc. Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 59. Verint group Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 60. WalkMe Inc Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 61. Zendesk Inc. Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 62. Zoho Corporation Pvt. Ltd Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 63. Qmatic Customer Journey Management Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
